View Full Version : USB 2.0 PCI Card issues
Hey guys, just wondering if anyone here can help me out? Two days ago I received a USB 2.0 card (PCI) that I had ordered. Very randomly, the card stopped working. After looking in Device Manager, there are 3 separate settings and I'm not sure which is directly correlated to the PCI card:
http://img123.imageshack.us/img123/4404/devicemanagerzc0.jpg (http://imageshack.us)
http://img66.imageshack.us/img66/2130/usb1oc5.jpg (http://imageshack.us)
http://img66.imageshack.us/img66/4973/usb2zm1.jpg (http://imageshack.us)
http://img66.imageshack.us/img66/5606/usb3bi4.jpg (http://imageshack.us)
One of the entries says it doesn't have enough resources, but what can I possibly disable? I need everything else...except the DVD drive...but would that even have an impact? Any help would be appreciated.
lordfoul
10-18-2006, 07:11 PM
Your problem is likely caused by a conflict between your new USB 2.0 card hardware interrups and memory IO ranges and already installed hardware. You can use Device Manager to determine where the conflict is and disable the conflicting device. On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.
tokenuser
10-18-2006, 07:24 PM
I am guessing conflict with the existing USB (onboard) host controller.
You might have been better off with a powered USB 2.0 hub than an additional card (or is the onboard USB stuff 1.0??).
Eitherway, it will definately be an IRQ or address range conflict.
The onboard USB controller is 1.1, yes. And it's only 2 ports.
I tried the troubleshooter and it basically told me nothing and that it couldn't help me...haha.
I just don't understand how it was working fine and then all of a sudden craps out because of some sort of conflict..?
lordfoul
10-18-2006, 09:23 PM
Ensure your BIOS has USB enabled (yah never know) and auto detect/configure is on for your PCI slots. Install the very latest drivers for your motherboard then get the latest version of your drivers from the manufactures site then uninstall your current drivers then reinstall the latest drivers. Turn off your computer and open your case and move the card to a different PCI slot and boot back into Windows while crossing your fingers.
But those would all be measures to take if I were trying to first install the card, right?
I mean like I said, the card worked then it stopped.
lordfoul
10-18-2006, 09:59 PM
You wouldn't know until one peice of hardware found all the interrupts in use, or requested a resource currently in use by another device that will not release the resource. So yah it may have worked for a while before conflicting. Try the above.
sevver
10-18-2006, 10:20 PM
uninstall all of the usb devices in device manager, then reboot. It will find everything again and should fix it. Good luck.
Tried that, sevver. Nada.
Not sure if it makes any difference but the USB card is at least getting power because it can charge my iPod
sevver
10-18-2006, 10:54 PM
have you tried changing pci slots?
sevver
10-18-2006, 10:55 PM
better yet, try it in another machine to verify that it still works
I'm going to try changing slots, but it works because it can still charge my iPod.
sevver
10-19-2006, 12:21 AM
it is still recieving power. it is not working, that is two different things. there may well be a device conflict, which I cannot say that I have run into yet since Windows XP, and switching slots used to work on Windows 98. Otherwise, your next troubleshooting step I would say is to verify that the card is functional by placing it in a good machine.
Another thing you could try is a System Restore to a time before when your USB card did work. Who knows, it may be a software issue, troubleshooting is not always easy, it is not always a cut and dry solution. And to be honest, I have fixed things several times and came out of it not knowing what the heck I did to fix it. Which is one of the reasons I like computers, and soundboards for bands too for that matter.
it is still recieving power. it is not working, that is two different things. there may well be a device conflict, which I cannot say that I have run into yet since Windows XP, and switching slots used to work on Windows 98. Otherwise, your next troubleshooting step I would say is to verify that the card is functional by placing it in a good machine.
Another thing you could try is a System Restore to a time before when your USB card did work. Who knows, it may be a software issue, troubleshooting is not always easy, it is not always a cut and dry solution. And to be honest, I have fixed things several times and came out of it not knowing what the heck I did to fix it. Which is one of the reasons I like computers, and soundboards for bands too for that matter.
system restore didn't work...so should I swap cards or just find another spot
lordfoul
10-19-2006, 05:47 AM
Swap pci slots and if that doesn't work verify the card works in another system and if so you will not be using that add in card with your mobo.
Issue seems to be fixed. The card is on IRQ 11 now, and the onboard USB remained on 12. Thanks guys!
lordfoul
10-23-2006, 04:37 AM
Hey glad it worked.
sevver
10-23-2006, 11:37 AM
Yes, very cool, I don't think I have seen IRQ conflicts in XP though, nice to know that it is possible. Nice job.
masherscf
10-23-2006, 11:58 AM
I've seen Plug-and-Play motherboards conflict with Windows XP. It's better to disable that feature in the BIOS. Also, I've seen conflicts with cheaper motherboards when adjacent slots try and "share" an IRQ. Although, this hasn't happened to me in awhile.