Best Place To Return Things Without a Receipt?

[njshadow]

Ok, to make a long story short, my Mom accidentally got my Guitar Hero 3 for the PS2 when it should have been for the PS3. We REALLY don't feel like going through the process of sending it back (bought online). Apparently Toys "R" Us owns Amazon or vice versa. I was wondering if anybody knew any places that would take games back without a receipt or if Toys "R" Us would take it back since they are owned by Amazon or vice versa. I work at Toys "R" Us but haven't worked yet this week so I was just wondering if anybody had any experience with this or knows any places that would do this. Any help would be GREATLY appreciated. :D

[comhcinc]

Salvation Army (http://www.salvationarmyusa.org/usn/www_usn.nsf)

[ryudo]

Walmart.

When I worked at Gamestop man that place is shit for returning stuff for people but people took stuff they bought from us or toys r us ESP gaming stuff with no problems.

[comhcinc]

seems a little dishonest to me. i wonder what jesus would do?

[taozoo4u]

Ok, to make a long story short, my Mom accidentally got my Guitar Hero 3 for the PS2 when it should have been for the PS3. We REALLY don't feel like going through the process of sending it back (bought online). Apparently Toys "R" Us owns Amazon or vice versa. I was wondering if anybody knew any places that would take games back without a receipt or if Toys "R" Us would take it back since they are owned by Amazon or vice versa. I work at Toys "R" Us but haven't worked yet this week so I was just wondering if anybody had any experience with this or knows any places that would do this. Any help would be GREATLY appreciated. :D

if you bought it online you should have gotten a receipt sent via email and you might be able to print it out and goto a Toys R' Us and return it

[ryudo]

seems a little dishonest to me. i wonder what jesus would do?

Oh noes marge simpson tries to argue again for the sake of it to make the world oh so perfect.

Yeah and I guess the oh so honest Corp of wal mart gives a shit where it comes from when they don't ask and even sometimes know it's not from their store and take it back anyway.

[comhcinc]

Yeah and I guess the oh so honest Corp of wal mart gives a shit where it comes from when they don't ask and even sometimes know it's not from their store and take it back anyway.

the golden rule is do unto others as you would have them do unto you. not do unto others as they do unto you. i think, i could be wrong.

[serenity]

I would say Wal-Mart as well. I remember sending tons of people over there when I worked at EB Games as we gave you the hardest time returning things.
Unless they've changed, Wal-Mart couldn't care less as long as it's intact to resell and even if it's not they probably don't care.

[ryudo]

Do you get paid for arguing for the sake of arguing Comhcinc no matter what anybody says in every topic you post in you just argue with someone?
Because if you get paid then I understand why you do it if not then stop being marge simspon and nagging at everyone you come in contact with online.

[comhcinc]

i am sorry if my views are different that yours Ryudo, but don't start making false statements about me.

returning a product to a store where you did not buy it is dishonest and as a recent la times artcle (http://www.latimes.com/business/la-fi-returns26dec26,0,2755931.story?) shows it's cost companies money and it might not be that easy any more. you may not like it, but i find being dishonest just because you don't want to send something back to the online store where you bought it distasteful.

[serenity]

Do you get paid for arguing for the sake of arguing Comhcinc no matter what anybody says in every topic you post in you just argue with someone?
Because if you get paid then I understand why you do it if not then stop being marge simspon and nagging at everyone you come in contact with online.

Boo, you made me log out so I could see what he was saying since I have him on ignore, lol.
I found it easier to do that. It works in this instance as well since it's not as huge a deal as he is making it.

He must have never worked for a large company in retail; For the most part they really don't care. They have their return policy in place for a reason and if they take things back without a receipt trust me, they realize they will be getting many items that they didn't originally sell. At Borders our policy was "take it back but give the lowest price that item ever was". So if a book was on sale a year ago for say, 50% off - that's the credit you would get in return. Credit only, mind you. If a store allows you to return without a receipt you can bet it's store credit only.

So yeah, Wal-Mart I still say.

[guagloves]

Walmart or Best Buy are the easiest for me.

[taozoo4u]

Boo, you made me log out so I could see what he was saying since I have him on ignore, lol.
I found it easier to do that. It works in this instance as well since it's not as huge a deal as he is making it.

He must have never worked for a large company in retail; For the most part they really don't care. They have their return policy in place for a reason and if they take things back without a receipt trust me, they realize they will be getting many items that they didn't originally sell. At Borders our policy was "take it back but give the lowest price that item ever was". So if a book was on sale a year ago for say, 50% off - that's the credit you would get in return. Credit only, mind you. If a store allows you to return without a receipt you can bet it's store credit only.

So yeah, Wal-Mart I still say.

i didn't know you could ignore people so i did a Google search on how to do it(i don't know why) but the first result was this page and i thought it was hilarious. (http://revision3.com/forum/showthread.php?t=7970&highlight=comhcinc)

[ryudo]

Boo, you made me log out so I could see what he was saying since I have him on ignore, lol.
I found it easier to do that. It works in this instance as well since it's not as huge a deal as he is making it.

He must have never worked for a large company in retail; For the most part they really don't care. They have their return policy in place for a reason and if they take things back without a receipt trust me, they realize they will be getting many items that they didn't originally sell. At Borders our policy was "take it back but give the lowest price that item ever was". So if a book was on sale a year ago for say, 50% off - that's the credit you would get in return. Credit only, mind you. If a store allows you to return without a receipt you can bet it's store credit only.

So yeah, Wal-Mart I still say.
Agreed.
I have worked in a lot of retail and if a company is really against taking back items from another store they will drill it in your head,the ones that don't care too much won't.
Every place has their own policies and each one will make sure you know what they are.

[skin87]

I had a lot of problems with returning to Walmart yesterday. I bought my sister a xbox pro holiday bundle for Christmas so she didn't have to keep coming over to play mine, and somehow despite me never having a problem with my 30% fail rate early make of the 360, her supposedly better built 360 that was manufactured 2 months ago didn't work out of the box. I'm an idiot and lost the receipt, and not only could they not accept it without the receipt, they couldn't recover the receipt even though I paid with a card. (Most places I know would be able to recover the receipt by scanning in the 360 serial code or swiping my card again). I had to end up getting my bank statement, which luckily had their transaction # along with the charge. When they typed that number in they were able to print a new receipt. In the end they were pretty cool about it though. They had no more of the holiday bundles left, just the regular pro bundles, and they felt bad that their shitty computers caused me all of this problem so the manager yoinked the two games from the returned box and handed it to me.

[kevincollateral]

target will do it no with no real questions asked..if you say it was a gift...they will just give you store credit or they make you get something from the same department that item was from.

[casually-drowned]

...and they felt bad that their shitty computers caused me all of this problem so the manager yoinked the two games from the returned box and handed it to me.

I am the person that always gets the box with the missing games because the manager would just reseal it and throw it back on the shelf. I was wondering how that situation could happen so many times to me...ah, customer service.

Two of my favorite examples: I bought a yoga mat and once I got home, I noticed it reeked of cigarettes (how does that even happen?!?), and I opened a "sealed" CD once that did not actually have CD inside.

[njshadow]

if you bought it online you should have gotten a receipt sent via email and you might be able to print it out and goto a Toys R' Us and return it

My Aunt ordered it for my Mom so I'll try and give that a shot. Also, if that doesn't work out I'll try Wal-Mart. Thanks guys. :D

[royall]

Gamestop. It has wonderful customer service. In my experience, the employees are cool and helpful individuals.

[ryudo]

Gamestop. It has wonderful customer service. In my experience, the employees are cool and helpful individuals.
No just no.
Unless that was a joke because it would have to be.
If not then try the word naive.

[damnedeyez]

We REALLY don't feel like going through the process of sending it back (bought online). Apparently Toys "R" Us owns Amazon or vice versa.

Um, no...Amazon and Toys'r'us had a joint deal for awhile but things went south and there was suit filed, etc. (Unless something new happened recently.)

Returning things to amazon isn't that bad of a process though...done it a few times myself.

[deadnoob]

walmart. store credit is given. i think you are allowed 2 returns a year w.o a reciept (they check your license), or at least thats what the cashier told me.

[sugarsickness]

I work in retail and would advise against it, if only to spare the poor cashier you get having to deal with another douchey customer (The ones consciously trying to be douches are the worst). Send it back to Amazon or whereever you bought it from.

[njshadow]

I work in retail and would advise against it, if only to spare the poor cashier you get having to deal with another douchey customer (The ones consciously trying to be douches are the worst). Send it back to Amazon or whereever you bought it from.

Yeah, I know what you mean, I work in retail too. Well, Wal-Mart wouldn't accept it because it was over $50 and Toys "R" Us wouldn't accept it without a receipt from there. So it looks like it's goin' back to Amazon.

[mormonrage]

We had to return some toys that my mom bought our daughters. She got them at Toys R Us, but they won't take them back without a receipt. Same story at Target. Went to Wal-Mart and they didn't even ask why we were returning them, they just scanned them and handed us a gift card.

[comhcinc]

Yeah, I know what you mean, I work in retail too. Well, Wal-Mart wouldn't accept it because it was over $50 and Toys "R" Us wouldn't accept it without a receipt from there. So it looks like it's goin' back to Amazon.


sounds like it would have been easier to do the right thing all along

[ryudo]

sounds like it would have been easier to do the right thing all along

There is no "right" thing to do just what each store policy offers or what the manager tells the clerk to do in situations about returns.
If you ever worked in large retail franchises you would know that.
It's also why in many occasions why retail sets up refund cards (which acts as a gift card) ...depending on the situation and policy they either let you return it the way you paid or the gift card.

[comhcinc]

There is no "right" thing to do just what each store policy offers or what the manager tells the clerk to do in situations about returns.

sure it is. it's called not being dishonest. if you go into a store and tell them the truth: "i didn't buy this here but i would like to exchange it" you will be told no. so you lie and act like you bought the item from that company. don't lie don't cheat. do the right thing. simple morals we can all live by. who knows it might save you from driving all over town.

[serenity]

Yeah, I know what you mean, I work in retail too. Well, Wal-Mart wouldn't accept it because it was over $50 and Toys "R" Us wouldn't accept it without a receipt from there. So it looks like it's goin' back to Amazon.

Aw, sucks - sorry! I never even thought of the price. Either Wal-Mart has gotten pickier or I never tried to return anything over $50.
I think I have though so I guess they changed their policy, they used to be really lax with returns and didn't care if you got it there or not.

Heck, at Borders and Books-a-Million we would take books back even if people said flat out "I don't think it was purchased here but it was a gift". We could always resell it.

:) Good luck with Amazon.

[ryudo]

oh my fucking god you're dense.
THEY KNOW IT'S NOT FROM THEIR STORE MOST THE TIME AND DON'T CARE IF THEY TAKE IT BACK BECAUSE OF THE STORE POLICY....HERE http://www.answers.com/policy&r=67 if they refuse to take it back it means the product is against store policy(there is that magical word again) to take back.


It's obvious you never worked in retail to get it...you're too bent on bullshit morals that don't exist in this case.

Yes let's bow to comhcinc the oh so honest one who knows all is perfect and everyone else is wrong but him any subject in every topic he comes across.
:rolleyes:


edit: go ignore feature hooray.

[kickarse]

First off if the companies policy said "We will take returns of any merchandise, even from a different store, as long as you don't have the receipt and it's under $50" then it'd be very legal to do.

BUT, it doesn't say that so it's NOT legal. I'm not talking about right and wrong for a morality sake. I'm talking about legality, take you away in handcuffs and throw you in the slammer sake. Who cares what the manager says. If you worked for a manager that told you to steal stuff from your job, would you? Because what he says is above store policy? NO.

Cut the moral debate bull, Comhcinc AND Ryudo. You BOTH are _too_ stubborn and think your own thoughts/ideologies are so right it's getting fucking annoying.

[comhcinc]

oh my fucking god you're dense.
THEY KNOW IT'S NOT FROM THEIR STORE MOST THE TIME AND DON'T CARE IF THEY TAKE IT BACK BECAUSE OF THE STORE POLICY....HERE http://www.answers.com/policy&r=67 if they refuse to take it back it means the product is against store policy(there is that magical word again) to take back.


It's obvious you never worked in retail to get it...you're too bent on bullshit morals that don't exist in this case.

Yes let's bow to comhcinc the oh so honest one who knows all is perfect and everyone else is wrong but him any subject in every topic he comes across.
:rolleyes:

you act like you are the ceo of wal-mart. you are focusing on the wrong word in the term "return policy". what part of the word RETURN do you not understand? but hey since you have been in upper magnement in retail maybe you show me where in Wal-Mart (http://www.walmartstores.com/GlobalWMStoresWeb/navigate.do?catg=232), Kmart (http://www.kmart.com.au/about/returnspolicy/default.asp),Costco (http://www.costco.com/Service/FeaturePageLeftNav.aspx?ProductNo=11204333),Sears (http://www.sears.ca/gp/node/n/16397221), and Target (http://www.incentranet.com/main/app/target/na/costore/target/?pg=return-policy) RETURN policy that they say they accept items bought from other companies?


what i would have done if i didn't want to take it back would be call around to the game store and explain what happen and see if anybody would have been willing to help me. i bet someone would have ;)

[damnedeyez]

Interesting...if you 'return' an item to a store you didn't buy it from, isn't that basically selling/trading it back? And if so, does someone have to collect sales tax?

[comhcinc]

kickarse makes a good point, ever the attempted "return" is fraud. not something i was thinking about. i always put morality before law and i hadn't thought that far. cool thanks

damnedeyez makes great point as well. since it was bought online it was tax free.............i don't know. i hope some one does that is interesting

[njshadow]

sure it is. it's called not being dishonest. if you go into a store and tell them the truth: "i didn't buy this here but i would like to exchange it" you will be told no. so you lie and act like you bought the item from that company. don't lie don't cheat. do the right thing. simple morals we can all live by. who knows it might save you from driving all over town.

Actually both stores are in the shopping center where I work. Man, sorry guys, I tried my best not to feed the troll.

[njshadow]

Yes let's bow to comhcinc the oh so honest one who knows all is perfect and everyone else is wrong but him any subject in every topic he comes across.
:rolleyes:


edit: go ignore feature hooray.


Very true. I hereby dub Ryudo the troll slayer. :D

[comhcinc]

Actually both stores are in the shopping center where I work. Man, sorry guys, I tried my best not to feed the troll.

i think calling people names is pretty darn close to trolling, but what every. hey you like bible quotes:
Whoever spreads slander is a fool (Pr. 10:18b).
He who covers over an offense promotes love, but whoever repeats the matter separates close friends (Pr. 17:9).
Without wood a fire goes out, without gossip a quarrel dies down (Pr. 26:20).
The Lord detests lying lips but delights in men who are truthful (Pr. 12:22).

[damnedeyez]

damnedeyez makes great point as well. since it was bought online it was tax free.............i don't know. i hope some one does that is interesting

well, not exactly tax free, as a number of states require you to file and pay sales/use tax on such purchases...likely during your income taxes.

I was thinking more that, him 'selling' it to a different store could induce another sales tax charge, whether or not anyone filed it is a different story. (Actually, I'm not sure of the laws on sales tax for reselling...but knowing the IRS and governments, they'll want a cut for every time it's sold.)

[autodas]

comhcinc do you argue just for the sake of increasing your e-penis (post count)? I think the mods should have an intervention with you.

-kthxbai

[tokenuser]

comhcinc do you argue just for the sake of increasing your e-penis (post count)? I think the mods should have an intervention with you.Why should the mods intervene? Comhcinc is absolutely correct.

A return means returning back to the place of purchase.

Walmart are just particulalry lax in their policy and will accept anything that they stock as a "trade" for an instore credit.

Take a look at what their return policy (http://www.walmart.com/returns) actually states.

I see nothing in there about a $50 limit on good being returned without a receipt, but I also see nothing in there about them needing to accept goods not purchased from them.

Take a look at Toys "R" Us' policy (http://www4.toysrus.com/guest/storPoliGuarantees.cfm) ... looks very similar to WalMart's.

Is it illegal to try to return something without a receipt to a different store? No ... but don't complain if you are refused. Is it immoral to return something without a receipt to a different store? Depends on your morals.

[serenity]

Why should the mods intervene? Comhcinc is absolutely correct.

A return means returning back to the place of purchase.

Walmart are just particulalry lax in their policy and will accept anything that they stock as a "trade" for an instore credit.

Take a look at what their return policy (http://www.walmart.com/returns) actually states.

I see nothing in there about a $50 limit on good being returned without a receipt, but I also see nothing in there about them needing to accept goods not purchased from them.

Take a look at Toys "R" Us' policy (http://www4.toysrus.com/guest/storPoliGuarantees.cfm) ... looks very similar to WalMart's.

Is it illegal to try to return something without a receipt to a different store? No ... but don't complain if you are refused. Is it immoral to return something without a receipt to a different store? Depends on your morals.

I don't see where anyone complained because they were refused.

They were just saying that it wasn't illegal or immoral to return something to a store where it wasn't purchased - and it's not. Well, it's certainly not illegal and as for immoral, that's the individual's personal opinion.
It's all up to the store's policy on the subject. As I had said before, Borders and Books-a-Million were perfectly fine with taking books back and giving store credit even if someone said straight to us "I didn't buy this here, it was a gift and I have no idea where it's from."

*shrug

(I'm not arguing for mod intervention btw. I'm happy enough to know how to use the ignore feature. :))
Oh and Token, I dig you but I do understand why mod intervention would be called for. The guy likes to argue for the sake of argument and when he finally riles someone up enough that they call him on it or say he's a troll he turns that into an attack on himself and he's all righteous about it. (Yeah, I logged out to see what the heck was happening, damn my curiosity!) He's just acts like an ass 90% of the time, baiting people. That = troll to me.

[kickarse]

I guess nobody can defy my logic... I just make too much sense. Way to completely ignore fact.

[comhcinc]

your logic can't be defied. it is a form of fraud. you are 100% right.

[serenity]

I guess nobody can defy my logic... I just make too much sense. Way to completely ignore fact.



What, this?

First off if the companies policy said "We will take returns of any merchandise, even from a different store, as long as you don't have the receipt and it's under $50" then it'd be very legal to do.

BUT, it doesn't say that so it's NOT legal. I'm not talking about right and wrong for a morality sake. I'm talking about legality, take you away in handcuffs and throw you in the slammer sake. Who cares what the manager says. If you worked for a manager that told you to steal stuff from your job, would you? Because what he says is above store policy? NO.

I kind of doubt it's illegal to try and return merchandise to somewhere you didn't buy it. I'm pretty sure that isn't on the law books anywhere.
If you could find me a law that says that's not kosher I'd be much obliged.

If a store doesn't want you to be able to return things you didn't purchase at their place then they don't accept returns without a receipt, that's all.
I understand that you think it's wrong and that's your choice but I really don't think it's illegal. What law does it break?

[damnedeyez]

I kind of doubt it's illegal to try and return merchandise to somewhere you didn't buy it.

Well, if you tell them you bought it there, it could be seen as an attempt to defraud the company...though, arguably, it's more of a trade since they are getting something in return.

However, I don't know the laws regarding fraud to know otherwise.

[kowgod]

Do The Right Thing was such a good movie...

[mormonrage]

This is currently the worst forum thread on the internet.

[comhcinc]

This is currently the worst forum thread on the internet.
i love it when people go around playing thought police

[mormonrage]

What can I say? I lack your impressive morals.

[tarl]

Walmart usually is helpful in these situations.

[matteekay]

"I'd like to return these."
"You got a receipt?"
"Actually, no. They're a gift."
"Why are you returning these?"
"They're not sharp enough."
"They're not sharp enough?"
"No. Not for what we need them for. They couldn't cut cans."
"You bought them to cut cans?"
"No, but in the commercial, it said if I wanted to cut cans, I could. With these knives, I can't."
"...It comes with a sharpener. Did you try it?"
"Yeah. They're just... I don't want them. They're not sharp enough."
"Okay."


...



"A major loophole in the Handi-World return policy is that they permit returns... without receipts on items below $40."
"So, how often do you go?"
"I hit every employee once, and then I wait until they hire new ones. Luckily, nobody stays at Handi-World very long."

[masherscf]

It sounds like a Bad "The Broken" segment...

"K-Dog and Double-D use their impressive social engineering skills to exchange the PS2 version of Guitar Hero for the PS3 version at Walmart despite the fact that the original purchase was made a Toys-R-Us."

Actually, I don't find it surprising that someone would try this. Any store that accepts return merchandise without a receipt has to understand that this is taking place.

However, pulling it off requires a good lie, and lieing is contrary to those pesky ten commandments that I keep hearing about. Jesus does require more than lifting your arms up in church and weeping for the savior. It does require that you at least try and walk-the-walk.

[kickarse]

Well, I suppose you wouldn't get in trouble with the "law" for something like this.

Here's some info

http://www.9wsyr.com/content/news/real_deal/story.aspx?content_id=7d41ee78-2a01-426b-ad13-5363170c495b

So, really you probably could, it seems only at Wal-Mart and Target. I'm assuming if they sell it that is. Morally, myself only, I don't think it's kosher, but legally it seems fine. Bottom line is, I won't do it, but if you do I don't care.

You also don't have to lie just say "I bought this _______ and it's the wrong one, I can't find the receipt. Could I exchange it for the right one? or get store credit?" or "This is a gift and I don't have a receipt and it's the wrong one. Could I return it for the right one? or store credit?" You'd be only saying what you need to say and nothing more. It's interesting though, at least for me, I'd still feel like I was doing something wrong.

[damnedeyez]

It's interesting though, at least for me, I'd still feel like I was doing something wrong.

It's not lying, but it is deceptive. Then again, some people seem to think that not being open, honest and forthcoming with all of the details is lying.

I'll stop there before I start ranting...