Why were the monthly subscribers left out?

[vrincon]

I've been a Rev3 paying member for the last year. not from the beginning (but shortly after they put up exclusive content). I got Jim email and he said that they will be canceling the monthly subscription, there is more to come and members will get the "founding member" tag.

Well checking Digg earlier today i noticed that yearly members got a similar email but are also going to get a limited edition signed shirt! WHAT THE?!? Where is my shirt. I'm a paying member. Does my money not count because i choose to pay month to month rather than all at once. Jim ended the letter with "If you have any questions, feel free to email me directly" but never left his address and it's no where to be found on the site. I'm very disappointed but I'll still wear my old rev3 shirt proudly. Hopefully someone at rev3 will see this posting and reconsider or offer something nice to it's loyal monthly subscribers. i attached the yearly members email below for your viewing pleasure.

> Hi, it's Jim Louderback, CEO of Revision3. I'm emailing
> you today to let you know about some changes in our membership
> program, and big changes at Revision3.com
>
> First, let me thank you for supporting Revision3.com through your
> annual membership. Your generous support came in very handy as
> Revision3 grew from one show to 10 last year. We couldn't have done
> it without you.
>
> However, we're changing the benefits of our annual membership program,
> and we're putting our monthly paid membership program on hiatus at the
> end of January. To begin with, we're going to end the early release
> of Diggnation, making it available to everyone, members and
> non-members, on Fridays at 7pm eastern.
>
> Why are we doing this? One of our goals here at Revision3 is to
> expose as many people as possible to our great programming. By making
> sure that everyone can watch Diggnation as soon as it is released, we
> know we will be welcoming many new viewers along with our existing
> fans. We've been moving in this direction for many months, as we've
> slowly decreased the time between the early and general release.
>
> Don't worry, though, you're still special to us. As a way of thanking
> you for your support, and as a special benefit for annual members,
> we'd like to send you a unique gift - a custom limited edition
> Diggnation T-shirt. This shirt will only be printed once, and will
> only be sent to our current annual members. And as an extra bonus,
> you can optionally have it signed personally by Kevin Rose.
>
> We'll be rolling out new Revision3 member benefits in the coming
> months, and you'll be the first to know about them. In addition,
> we'll be tagging your user name on the Revision3 forum with a special
> designation, indicating that you are part of a special group - A
> Revision3 Founding Member.
>
> And that brings me the second part of this email. We have some
> exciting changes going on at Revision3.com, and I wanted you to know
> about them first. Very soon we will be launching a complete overhaul
> to Revision3.com. We've developed exciting new show pages, separate
> pages for each episodes, and lots of new ways to watch and
> participate. It's a secret, so don't tell anyone, but we're really
> excited about how it looks.
>
> We're planning on launching a special Members-Only weekly email this
> winter that details everything going on, and what's coming up, here at
> Revision3.com. I'd like to personally invite you into this exclusive
> group - but I don't want to force it (I hate spam as much as you do).
> So if you'd like to receive it, head over to the new Revision3.com
> website tomorrow, and check out your new Account page. There you can
> change your "Contact Preferences" in the "Email Preferences" area.
> Check the box that says you want to receive updates, and you'll start
> getting it automatically!
>
> Thanks again for your support. We really appreciate it. Look for our
> new weekly email update, and some exciting new membership benefits
> coming later this year.
>
> As for the shirt, send an email to annual-members@revision3.com , with the
> email address you used in PayPal to sign up, your shirt size, and
> whether you want it signed or not.
>
> If you have any questions, feel free to email me directly.
>
> jim

[samureye]

I believe this may be taken into account, maybe not.

You didn't choose to pay annually and others did, that's life.

[masherscf]

I believe this may be taken into account, maybe not.

You didn't choose to pay annually and others did, that's life.

Well, that's cold.

[vrincon]

http://digg.com/tech_news/Rev3_leaves_out_monthly_subscribers

[samureye]

http://digg.com/tech_news/Rev3_leaves_out_monthly_subscribers

Thanks, buried as inaccurate, you're being deliberately misleading.

I understand you're pissed, but that was the decision made. If everyone got the T shirts Rev3 may have done more damage to themselves. But don't hold me to it.

Were you giving money just to get back something? Other than Diggnation early and support the company?

[vrincon]

Were you giving money just to get back something? Other than Diggnation early and support the company?

it's not about a free tshirt. I would be perfectly happy to pay for the limited edition shirt as recognition for being a loyal member. it's saying that one paying member is more important than the other based on how they chose to pay for the content.

[samureye]

Well, that's the decision that was made, but you're free to voice your opinions on the forums.

[ariastar]

I think he's got a valid complaint. What about members who've paid for a full year, just paid month-to-month?

Cody's been a paying member since February 24, 2006, nearly two years, just month-to-month. In his case, I won't get huffy or anything, but this really is unfair to a lot of members. I suggest they revamp this and give the shirts to all members who've been paying for 12 consecutive months, be it monthly or all at once.

[popltree2]

I agree with her. A year is a year, regardless of if it was an annual subscription or month-to-month. I personally won't be too upset but I know that there are plenty that will. I think Aria's revamp idea is spot on.

[skyz]

i agree too even though i had never even heard of rev3 til august 2007

and it has nothing to do with me wanting a tshirt signed or unsigned i don't care about such things

but it seems that rev3 is 'preferring' those who can swipe their black amex card over those that have to make some degree of sacrifice to contribute and that is the wrong attitude/message a growing internet business wants to have/send

rev3 is not a 'luxury' brand nor an exclusive club that wants to keep out the 'uncelebrated' out in order to maintain a certain mystique or status

it won't work that way you want as many people as possible to be in 'play'

[acidburn]

I also agree that if month to month members have been giving for a year or more they also should have been included along with those who gave annually.

[artfuldodga]

This is the way I see it, Bi-Weekly Paying Members, Month-to-Month and Annual, whats the difference? Annual Paying Members are depended upon alot more for support, giving a years worth of cash up front. Annual Members stay subscribed year round, all of their names are in their system and very easily accessable.

Every paying member can't get a T-Shirt, Rev3 would have ALOT of work on their hands if they did that and it would probably take year to get your shirt. :P

I say thanks to all members who contributed but a special thanks to all yearly subscribers, supporting one of the best internet tv networks. :D

[esophagus]

I think it's silly to take such things so personally.

Like Aria's idea though. Seems to make logical sense.

[vrincon]

Every paying member can't get a T-Shirt, Rev3 would have ALOT of work on their hands if they did that and it would probably take year to get your shirt. :P


Understood. I would think the best solution would be to make the shirt available for all paying members to purchase. (mine is getting worn out as it is)

[scoobydiesel]

I really like the idea of 12 months is 12 months, But if this is what is final then...oh well...

[esophagus]

I really like the idea of 12 months is 12 months, But if this is what is final then...oh well...
Agreed. No one should really be losing sleep over this. So it goes.

[esophagus]

This was brought up in the diggnation thread. May not solve your problem, but it's good reasoning.

The reason (i assume) they are offering the shirts to the annual members is that some of them may have just paid / not quite got their worths for the whole annual membership.

[masherscf]

This was brought up in the diggnation thread. May not solve your problem, but it's good reasoning.

It makes sense. Any person who was in the middle of a the 1-year term would need to be refunded somehow. Yearly subscribers had an average if six months subscription left, that is a average $25 loss. Since Revision3 has no way to issue those refunds, the T-shirt was a classy way to handle it.

People who had their monthly subscriptions canceled an average of 15 days from the renewal date are just not entitled to the same consideration. Their losses will only average $2.50 each.

People should get a grip and stop trying to wring free swag outta people.

[artfuldodga]

Right on the Money there masherscf.

[kowgod]

Shrug. I always looked at it as a donation. As with any donation, I look at it as an investment in society.

[samureye]

Shrug. I always looked at it as a donation. As with any donation, I look at it as an investment in society.

Why are you posting when you're banned?

[phatlip12]

Why are you posting when you're banned?

Yeah dude, he should like...leave or something.
;)

[ariastar]

Why are you posting when you're banned?

There was a discussion in another thread about custom titles and he said he wanted his to say "banned." So it's a joke.

[popltree2]

There was a discussion in another thread about custom titles and he said he wanted his to say "banned." So it's a joke.

I think they were joking, dear.

[masherscf]

Shrug. I always looked at it as a donation. As with any donation, I look at it as an investment in society.

This is my point-of-view, actually.

[ariastar]

Shrug. I always looked at it as a donation. As with any donation, I look at it as an investment in society.

However, this can be viewed as saying, "The donations of some, while equal monetarily, are more valued than others." I don't think it has to do with free swag as much as making some paying members feel less valued, especially those who've paid for far more than a year.

btw, you could only get the episodes early by paying, which means it's really not a donation.

[balzout]

I think they were joking, dear.

Hahaha...That is awesome.

[cabster21]

I don't know how you would class it as a donation, for starters it's a subscription service. What am I subscribing to? To donate? If you use Burger King to keep you dry from the rain, then toss them a couple quid. That could be seen as a donation, but then to purchase a drink. Is that still donating? I paid a set amount to get Diggnation and to get it early, if I was donating, why can’t I choose how much I pay? There is no way in buggery I would pay for most of the shite on here. My sub came off just before I got the e-mail from Jim, who didn't provide contact details. So why didn't they tell me these plans a month ago, and give me the chance to save my money.

To assume I pay for Rev3 to add another 10 crap "shows" isn't right, when the only incentive to pay was for early a diggnation release. Take this reward for my donation away, and still take my money? Oh and then to say, the people who pay annually are going to get a t-shirt geared towards diggnation fans? I'm at a loss here, especially as Jay was posting how important monthly subscribers are, and how he understands not everyone has the option to pay annually.

Jim might look a little slow, but he obviously knew he was typing out of his arse. Thanks again for your support. We really appreciate it. Look for our
new weekly email update, and some exciting new membership benefits
coming later this year. If you have any questions, feel free to email
me directly.
No bother Jimbo, only one problem here? My pigeons are feeling the cold. And I've never been too hot with the smoke signals.

[phatlip12]

However, this can be viewed as saying, "The donations of some, while equal monetarily, are more valued than others." I don't think it has to do with free swag as much as making some paying members feel less valued, especially those who've paid for far more than a year.

btw, you could only get the episodes early by paying, which means it's really not a donation.

This is true, it wasn't a donation. Revision3 called it a donation early on but THEY even stopped referring to it as such and started referring to it as a "membership".

I think this was a difficult decision for Revision3 to make. However, if I was the one in charge of things I probably would have just refunded the members their money (or gave the option). Thats just me though.

[masherscf]

However, this can be viewed as saying, "The donations of some, while equal monetarily, are more valued than others." I don't think it has to do with free swag as much as making some paying members feel less valued, especially those who've paid for far more than a year.

btw, you could only get the episodes early by paying, which means it's really not a donation.

This is my opinion and not the opinion of Revision3.

The members themselves who are paying monthly are less not valuable. All members in that have payed in the past clearly have the same value as members in the future regardless of the accumulated donation. That value clearly does not warrant this "gift."

However, the amount of time lost due to the month-long subscription cancellation is much less valuable than a yearly one.

A member who has paid for a year and gets benefits canceled after six months is entitled to more than a person whose benefits are canceled fifteen days into a monthly subscription.

Sending Revision3 money had one benefit. People who donated understood that benefit and there was seldom an expectation that you were paying for more than that.

There is no value for subscriptions that are canceled or expired. Therefore, the amount paid for the active term (prorated for time elapsed) is the only thing that matters.

The amount you have donated to Revision3 in a prior subscription term is irrelevant because you received the benefit that you paid for.

Yearly subscribers are getting t-shirts to compensate them for loosing benefits early, not for past donation. Loosing benefits two-weeks before the end of your term does not warrant a T-shirt.

The t-shirt is not a thank-you for past support. Granted, such a gesture would be excellent and welcome. But, to expect it is unrealistic.

[ariastar]

This is my opinion and not the opinion of Revision3.

The members themselves who are paying monthly are less not valuable. All members in that have payed in the past clearly have the same value as members in the future regardless of the accumulated donation. That value clearly does not warrant this "gift."

However, the amount of time lost due to the month-long subscription cancellation is much less valuable than a yearly one.

A member who has paid for a year and gets benefits canceled after six months is entitled to more than a person whose benefits are canceled fifteen days into a monthly subscription.

Sending Revision3 money had one benefit. People who donated understood that benefit and there was seldom an expectation that you were paying for more than that.

There is no value for subscriptions that are canceled or expired. Therefore, the amount paid for the active term (prorated for time elapsed) is the only thing that matters.

The amount you have donated to Revision3 in a prior subscription term is irrelevant because you received the benefit that you paid for.

Yearly subscribers are getting t-shirts to compensate them for loosing benefits early, not for past donation. Loosing benefits two-weeks before the end of your term does not warrant a T-shirt.

The t-shirt is not a thank-you for past support. Granted, such a gesture would be excellent and welcome. But, to expect it is unrealistic.

And yearly members who were nearly expired? Or fans who "donated" in favor of other shows who don't like Diggnation? A better solution than to buy off the rest of the time would be to refund it the fee on a prorated basis.

[masherscf]

And yearly members who were nearly expired? Or fans who "donated" in favor of other shows who don't like Diggnation? A better solution than to buy off the rest of the time would be to refund it the fee on a prorated basis.

I think you're right about that. The whole thing seems like a pretty imperfect solution to me. However, lack of consideration for monthly subscribers wasn't one of those imperfections.

I'm sure people feel slighted. I am a monthly subscriber and I was more than a little disappointed when I heard about the t-shirt. However, I understand that it wasn't a personal slight.

[yozick]

Hate to bring up an old thread but did anyone get the free shirts that were talked about in the e-mail for members that had paid out for the year? Can I get a show of hands? Cause I know I have not gotten mine yet.

[ericjosepi]

Hooray for necroposting :rolleyes:

How about you email Jim (http://revision3.com/forum/member.php?u=57564) and find out for yourself?