View Full Version : network media file using??!! help!
puppetj
08-03-2008, 02:32 AM
My issue is well odd, and hard to explain, i tried so many other places, i hope you can help me!!
I'am using windows xp pro and when i download a media file say a podcast of any kind, or any other media file
i put it in my shared folder because i like to watch the video or whatever media it is sometimes over the network,
but if i play the media over the network on any device including my mvix media player unit, it seems to get locked or corrupted
and says unable to play file, access denied, try to play it on my pc thru vlc, wmp, mplayer you name i tried it!
but what gets even weirder this issue only happens when i download the media file thru a non ie browser
opera, firefox, etc...ie6, ie 7 no issues, i also can play the file locally on the pc its downloaded to, no issues!
it pc is a buld, it a nvidia chipset, last pc was intel chipset both are asus boards that the only difference.
ive updated the bios, updated the drivers, even removed the nvidia network software that uses tweaking the hardware,
because i was asked to try that, and was using it and was since i did use both rj45 jacks, and yes even tried the other jack
with no luck, but what i had an idea why ie fixes the issue is, that after it downloads the media file, it copies it out of it temp download dir
iam sure you know what i mean, i even tried unsharing the folder and resharing it, that would work only until,
a few weeks or days, maybe because of restating the pc, dunno.. can you please help!!!!!!!
Try temporaily turning off any sort of anti-virus, spyware, firewall stuff you might be running and see if it still happens (make sure to turn that all back on again!). Check to see if your network card has new drivers available, if not, check to see if there's any known problems with the current ones. Thirdly, look on Microsoft's knowledge base for anything that sounds like it, such as this one (http://support.microsoft.com/kb/885936).
puppetj
08-03-2008, 04:15 AM
thanks, but tried all those before, even know there not related to the issue
and not mapped network drive, but if i didnt mention its only related to this pc only doesnt happen on any other pcs, but they dont have the same board either and i forgot to mention i even formatted and reinstalled windows.
tehboris
08-03-2008, 02:09 PM
Do you get a particular error? You mentioned several. One of them must be consistent.
puppetj
08-03-2008, 07:55 PM
well the error i get depends on the media player it played from remember, and i did mention what the mvix player said says unable to play unsupported file playback or access deined, vlc says Unable to open; quicktime says error -36 an i/o error occurred (); wmp says cannot play file and if i try to deleted it from a pc on the network other then the local pc or if it d/led from ie i get access denied
tehboris
08-03-2008, 08:30 PM
The consistent error in that case would be access denied. How is the other computer authenticating it's self? A guest or a particular user account?
puppetj
08-03-2008, 10:01 PM
they all use admin
tehboris
08-03-2008, 10:57 PM
I suspect you misunderstand.
You may login to the local computer as an administrator, but the computer will authenticate to the remote computer not necessarily using an administrator account.
In any case. It may be worth trying a different protocol, Windows File Sharing can often have problems due to Windows trying to be 'helpful' and there also been three different authentication methods over the same protocol.
You should try setting up a FTP server see if you have any such problems with this method. FileZilla (http://filezilla-project.org/) is both a excellent FTP client and a usable Server
puppetj
08-04-2008, 06:36 PM
i think u misunderstand, it not windows filing sharing because the other pcs are fine it just this pc i really think its the hardware to be honest, so i dunno and ftping wouldn't allow me to play my files on my players
slonkak
08-04-2008, 06:45 PM
If you haven't already, goto Control Panel > Folder Options, click on the View tab, scroll to the bottom of the list, and uncheck Simple File Sharing. Then go to the Security and Sharing Security of your shared folder and make sure the group Everyone has Read permissions. Now, any windows computer can access the share no matter who you are logged in as.
puppetj
08-04-2008, 09:23 PM
that didnt fix the issue, i still get the same thing happening
and besides why would i have to do that now when i never had to before?
I did try disabling the on board nics and and using a pci nic card to see if it was the onboards...and that didnt fix it either
slonkak
08-05-2008, 02:01 AM
Any chance you could post some screenshots for us on a computer that you play the files on (i.e., not the computer that the files reside on)? Here are the ones I would find helpful:
1) Explorer window showing the address bar with the UNC to your shared folder/file
2) The VLC "open" dialog showing how you access the file
3) The VLC error when you try to open the file
puppetj
08-05-2008, 03:07 AM
the errors are posted for each player ive tried including vlc
the mvix player said says unable to play unsupported file playback or access deined, vlc says Unable to open; quicktime says error -36 an i/o error occurred (); wmp says cannot play file and if i try to deleted it from a pc on the network other then the local pc or if it d/led from ie i get access denied
slonkak
08-05-2008, 03:43 AM
I can read quite well, however that does not satisfy my request. If you don't want my help, just say.
puppetj
08-05-2008, 04:24 AM
ok here are the pics
slonkak
08-05-2008, 05:02 AM
For the first picture... are you trying to delete the file from a client computer or from the computer on which that file is stored?
From the second picture, it looks like your share security is fine. I am assuming this because I doubt you'd type in that long UNC for every video you want to watch, therefore you'd have to browse to find the video.
That leaves NTFS security. This goes back to what tehBoris mentioned. Can you please give me two more screenshots...
1) At the console of the computer where the diggnation file resides, right click that file, goto properties, click the security tab, if you see "Everyone" in the top pane, click on it, then screenshot that window. If you don't see "Everyone," no big deal, screenshot it anyway.
2) On the client (the computer you're trying to watch these on) open a command prompt, type `set` without the quotes and hit enter. Screenshot that, making sure that USERDOMAIN and USERNAME are visible.
For both of these images, please don't black anything out.
EDIT: Bedtime for me. I'll catch up with you in the morning.
puppetj
08-05-2008, 05:37 AM
For the first picture... are you trying to delete the file from a client computer or from the computer on which that file is stored?
client computer
From the second picture, it looks like your share security is fine. I am assuming this because I doubt you'd type in that long UNC for every video you want to watch, therefore you'd have to browse to find the video.
yes, same this for my media player "mvix"
That leaves NTFS security. This goes back to what tehBoris mentioned. Can you please give me two more screenshots...
1) At the console of the computer where the diggnation file resides, right click that file, goto properties, click the security tab, if you see "Everyone" in the top pane, click on it, then screenshot that window. If you don't see "Everyone," no big deal, screenshot it anyway.
pics below
2) On the client (the computer you're trying to watch these on) open a command prompt, type `set` without the quotes and hit enter. Screenshot that, making sure that USERDOMAIN and USERNAME are visible.
why do you need to know the userdomain and name?
what about the reason i get the same issue playing it on an media device like the mvix 750hd?
For both of these images, please don't black anything out.
the only this i blacked out on the last pic was my pc name, i dont want to know it, no big deal
THE PIC WITH IE AT THE END IS THE ONE D/LED WITH IE 6, AND 7 SAY SAME THIng BTW
slonkak
08-05-2008, 01:06 PM
Ok, you blacked out the stuff I needed, but I should have enough to tell you what's going on.
The reason I needed to know your computername and username is because with NTFS security, the EXACT same user needs to be on both computers. Even though the username may be the same on both, it's not the same because the computer name is different. In Windows, a username consists of a domain\username. In your case, since you only have standalone computers, it's computername\username. Therefore, client\sirpuppetj is not the same as server\sirpuppetj.
The reason why it works when using IE: Look at the permissions. When IE saves a file, since it is, for all intents and purposes, explorer.exe, it can determine what permissions should get set based on the folder you are saving it to. That's why you see the Everyone group when you save with IE.
I have the same problem when I save anything through Firefox into my shared folder.
To fix it: right click on the folder that you have shared, click Properties, click the Security tab, click the Advanced button. Check the box that says "Replace permission entries on all child objects with entries shown here that apply to child objects." Then hit apply. As long as the permissions on the shared folder are correct, which I assume they are since IE determines the correct permissions, your files downloaded with non-IE browsers should now show the full permissions list, including "Everyone."
Now, deleting the file is another story. If, in the security permissions of the shared folder, "Everyone" doesn't have write permissions, you won't be able to delete. Also, in the Sharing Security (yes, it's a different security window), if Everyone doesn't have write permissions, you won't be able to delete.
Hope this helps...
+1 to slonkak - this is def. an "everyone" permissions issue.
If the fix above gives you any trouble, read this MS KB (http://support.microsoft.com/kb/304040) to get all the basics down and also this article from WindowsSecurity.com (http://www.windowsecurity.com/articles/Share-Permissions.html) has good pointers (and pictures).
:D
puppetj
08-05-2008, 06:41 PM
ok that worked, and can even delete them, now my question is what cause this?
and why only this computer?
slonkak
08-05-2008, 07:25 PM
My previous post explained in great detail why this happened. This would happen on any computer that you download and share files on.
burkhartmj
08-05-2008, 07:25 PM
That actually helps me too. had the same problem, just never cared enough to take the time and figure it out.
slonkak
08-05-2008, 07:36 PM
That actually helps me too. had the same problem, just never cared enough to take the time and figure it out.
Glad it helped. Sometimes that all it takes is the time to start at step 0 and take all of the logical steps to rule everything out. Years of troubleshooting crappy open source helps with this form of patience ;)
puppetj
08-05-2008, 09:00 PM
i still dont understand why it happened, even know i read the posts, and why only this pc?
but iam think since it a nvidia chipset and uses nvidia speical software or and drivers that made the change
slonkak
08-05-2008, 09:50 PM
Hardware has nothing to do with this. This issue is strictly software-based.
So are you saying that you have other PCs that could always access files through the share? If so, you most likely got prompted for a username/password when you tried to access \\server\share and you entered in correct credentials. In that case, Windows would have cached that username and password. As long as you didn't reboot that client PC, it would always remember.
Permissions, however, aren't a PC by PC case. Since the permissions were wrong on your server, nothing should have been able to access the share without credentials. You can't specify one set of permissions for one PC and another set for another PC.
puppetj
08-06-2008, 03:06 AM
no there where to logins setup, and never got promoted to access shares as for hardware iam talking about the nvidia network management software for the nics witch i was told was buggy and removed them, but i still still what ever changes where made where still in effect. this issue all shared with this new pc, all my pc before never ran into this issue. i wish i can find out why. also i remember that i got this fixed awhile go with the ntfs perm. but then it got broke again, maybe b/c a windows update..all this stuff is just really bizzare!
slonkak
08-06-2008, 03:18 AM
It's always a good rule of thumb to never install software that comes with drivers. When you get a new printer, never use the installer that comes on the cd. Manually add a printer and point it to the INF file that is the driver. All of that bloatware just messes things up in the end. Same with your NIC, as you've found out. All you need is a driver, not any bundled junk the manufacturer is trying to force upon you.
Why did this happen... no clue. Winows Update has been known to randomly break things, but I wouldn't blame it on that without some proof.
puppetj
08-06-2008, 03:30 AM
ok well ty
slonkak
08-06-2008, 03:39 AM
Sure thing. Glad you're working again...
puppetj
08-06-2008, 05:21 PM
It's always a good rule of thumb to never install software that comes with drivers.
well then would be able to get on the internet, they where the drivers for the chipset and nics
slonkak
08-06-2008, 06:14 PM
There's a difference between the extra software and the driver. When you download the stuff from Nvidia for your NIC, you get 2 things: the driver (usually masqueraded by some EXE file) and some software that integrates into the Control Panel. You don't need that software... ever. It's extra fluff. Sometimes you can do a Custom install and uncheck that extra stuff. When I get drivers like that, I extract the driver to a folder and manually install it (choosing "Have Disk" in Device Manager). Sometimes extracting the drivers can be tricky, and sometimes it's not even worth it. But in the case of NICs that bundle management software that takes over your network or printers that bundle 20 different things that all start when your computer boots and slows it down, it's worth the extra effort.
puppetj
08-10-2008, 01:01 AM
ok the probelm is back, it seems whenever i restart my pc
tehboris
08-10-2008, 01:11 AM
Like I said, Windows File Sharing is rubbish.
It also would seem as if you are authenticating as guest on all the computers. It would be best if you disable simple file sharing (which never works), then use a user account that has the same username and password on all the computers. This user won't necessarily have to be logged in when you wish to access files, but it must be created on the computer.
Also, this problems is not related to hardware. It has nothing to do with drivers, chipsets or network cards. It is to do with the defaults in Windows which change from version to version.
puppetj
08-10-2008, 02:01 AM
i would still like to know why its happening on this pc only, and only on this pc..i really think its the asus/nvidia board b/c i have been using intel chipset for years and as soon as i switch i get this issue..so cant been the windows filing sharing since it only happening to this pc
as for the authenticating and guest stuff, i have no clue what your talking about, and simple filie sharing is still disabled even after reboot....my pc have all the same versions of windows
and are updated with the same patches..so it must be the hardware...but is there a permit enable setting so it doesnt turn off after reboot, like in reg or services.msc?....
tehboris
08-10-2008, 02:21 AM
Did you install this copy of Windows your self or is it a version that came with the computer?
puppetj
08-10-2008, 04:52 AM
it a copy i bought my self, because all the pcs i have ive built myself
tehboris
08-10-2008, 04:57 AM
Where are the files on the local computer?
If they are a in a directory which Windows would not normally expect to be remotely accessible the default file permissions could be set to match.
puppetj
08-10-2008, 05:39 AM
Where are the files on the local computer?
the files in question..of course
If they are a in a directory which Windows would not normally expect to be remotely accessible the default file permissions could be set to match.
what does that mean?
its in a directory the normal and has been before time
tehboris
08-10-2008, 05:48 AM
If they are a in a directory which Windows would not normally expect to be remotely accessible the default file permissions could be set to match.
what does that mean?
its in a directory the normal and has been before time
If the files are located in your home directory, this would be considered a private directory that would normally not be remotely accessible. Windows does have a set of pre specified directories which are automatically shard and are expected to be accessible remotely, this would be the "shared documents" directory.
puppetj
08-10-2008, 07:00 PM
no i dont use that dir for media, i create my own folder and share them
tehboris
08-10-2008, 07:16 PM
This would likely be the root of the problem. Everyone should not have access to directories in your home directory.
Not sure about XP SP2 on this one, but on Vista Everyone doesn't have access to the drive that Windows is installed on, which would prevent any remote connection authenticated as guest from been able to access any shares on the system volume with out adjusting the file permissions.
puppetj
08-10-2008, 10:30 PM
so thats it? it there away to keep it from not disabling the option?
tehboris
08-10-2008, 11:01 PM
Change the permissions of the shared directory to allow everyone access and make it recurs threw the sub directories. To do this you need to select the "Replace all existing inheritable permissions... (http://www.nerdnotes.net/blog/content/binary/RegEditAdvPerms.bmp)" option in the advanced menu. This will permanently adjust the file permissions of the folder and change the permissions of any files newly created there of moved there.
puppetj
08-11-2008, 12:27 AM
it doesnt stay checked, and just to test i d/led a new video and it does the same thing!
puppetj
08-13-2008, 07:08 PM
so any ideas?? is this suppose stay checked once i check it and apply settings?
slonkak
08-13-2008, 07:27 PM
it doesnt stay checked
It's not supposed to
and just to test i d/led a new video and it does the same thing!
If you downloaded the file with a non-IE browser, that is expected.
Any file placed into a directory using native Explorer API methods will inherit the permissions of that directory. This is why downloading with IE works. All other browsers do not create/save files the same way as IE, therefore files usually do not correctly inherit the parent directory's permissions.
If you want this to always work, you'll need to download the videos using IE. Else, you'll have to reset the permissions as you just have each time you download a video.
puppetj
08-13-2008, 09:16 PM
thats just stupid, i need to reformat any way so iam gonna try to do a fresh install in a week or so..and maybe since iam not going to use the onboard nic and use a pic linksys nic this time since i have room ill just see what happens otherwise return it or get the boar rma'd since it the only pc doing it it much be something software to the hardware related..thanks i keep ya updated
puppetj
08-21-2008, 07:58 PM
well it still happening even again on others pcs, but iam using miro now and that seems to not mess with the files after d/l like non ie browsers do..thanks
puppetj
08-29-2008, 06:11 PM
correction is it is now doing it with miro, iam thinking now it might be the router, possible?
tehboris
08-29-2008, 06:27 PM
Like I said, Windows File Sharing is rubbish.
Also, this problems is not related to hardware. It has nothing to do with drivers, chipsets or network cards. It is to do with the defaults in Windows which change from version to version.
What he said
puppetj
08-29-2008, 10:00 PM
yeah well that doesn't really help, and i cant ftp like other said