View Full Version : Best Buy Offered a 1018p for $9.99
billg541
08-13-2009, 06:00 AM
Check this out!
http://www.kptv.com/money/20376289/detail.html
davmoo
08-13-2009, 06:22 AM
And that fact that you made a typo in your title for this thread (1080p, not 1018p) shows just how easy that is to do :D
billg541
08-13-2009, 07:30 AM
You're right it's easy to make typos, but that wasn't why I posted it. I posted it to show what a shady store Best Buy is. A reputable company would have honored the price, to promote good will. Best Buy is only interested the bottom line.
davmoo
08-13-2009, 03:18 PM
A reputable company would have honored the price, to promote good will.
Oh horse pucky. Amazon has this happen on a regular basis and so does Fry's. Neither one of them honor the typo price when it happens. And every other time I walk in to the local Sears, Target, or Walgreens there's a note on the door that says words to the effect of "our ad is screwed up on [insert product], here's the correct price, have a nice day". That's just a few examples. Every company, reputable or not, has a standard disclaimer with words to the effect of "in case of typos, we reserve the right to correct prices". Anyone who thought they were really going to get a 1080p TV for $9.95 is too stupid to buying a TV.
And contrary to popular belief, federal law does not say they have to honor the price when they make a typo.
The rule "the customer is always right" was created by companies that later went bankrupt.
However, that said, I would agree that the doofus(es) responsible for entering prices on their web site should be fired. Its obvious they don't check their own work.
revision3fan
08-13-2009, 03:30 PM
And contrary to popular belief, federal law does not say they have to honor the price when they make a typo.
They may have to honor a give-away or prize offer. The FCC used to enforce this for radio.
davmoo
08-13-2009, 03:59 PM
They may have to honor a give-away or prize offer. The FCC used to enforce this for radio.
They do indeed have to honor a give-away or prize offer. I don't know if the FCC will still get involved, but the FTC certainly will. As will most state's attorney general.
A retailer can also be prosecuted, both civilly and criminally, if it can be shown that the price error was in fact done on purpose for fraud.
But neither of those situations is what happened here.
serafina
08-13-2009, 05:46 PM
Those who ordered it, had their order canceled, even if their credit card was already processed.
Check the "Errors on our Site" section on this page (http://www.bestbuy.com/site/olspage.jsp?type=page&entryURLType=&entryURLID=&categoryId=cat10011&contentId=1043363615722&id=cat12098):
Errors will be corrected where discovered, and Best Buy reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.
I did grab a screenshot (http://img33.yfrog.com/img33/8379/10lcdfrombestbuysamsung.png), though. :D