" The get go home show you sponsored by jangled."

" Welcome to the -- on the show I'm Joyce I'm home. And as you said last week were on the road this week but we want to bring you our in depth interview with -- in the big man from Microsoft and Silicon Valley."

" Any talks of -- everything from IP TV -- unified communications to the challenges they have from free office and hopefully you enjoy it and we should be back next week we have more life cover so let's roll the clip."

" Hey welcome back to the -- show on all -- she's choice and we are talking to Danny -- Who is Microsoft's men into the rally you know softer this beat campus that -- new initiatives. And you find school companies won't -- department. So welcome well. Could be here. He has so you know let's let's are based on what your retirement kick it off by talking about. Microsoft and the -- check you know -- do you. Combat. This thing card to an -- this -- caller FaceBook and liberty in the baton seems to be obsessed with that."

" Well you know we do well on a global scale are. Commitment. Around the world."

" News it is it is pretty clear what we do in the valley in terms of working. -- mind share is we have a significant program where we outreach to the start -- not growers. We work really hard at making it clear where we can be helpful to these not -- and pre can be helpful how and we can't be helpful why it will be clear on those things though. You know -- important put I think we're doing okay we're getting their fair share."

" But -- in my chair perhaps you know -- on -- breakthrough in this team can view Microsoft. Something from the past of technology industry. Future. That is I guess the biggest challenge for a company as big as Microsoft. You'd be. Well I I would agree."

" That there's a lot of attention and some specific areas in the now. And while our businesses so broad. That. That's where it would make the point that we do have. Good mine -- both in the valley and around the world. Dot the heightened attention on search and specific. Sort of social networking kinds of activities. We've got a great partnership with the FaceBook. So we've got the report there with advertising related infrastructure work. But you know we continue to evangelize new technologies is well we've recently launched silverlight which is an important. New technology. Over the next six months you're gonna see some pretty exciting things and some interest in developments in and around silverlight which is well posting a cross platform allows for great renovation on the web."

" sorry I want to just making a parking of arts and we're right there seems to be a whole bunch of places you -- combating. Different kind of rivals like Adobe. And silverlight is exempt from using IP you competing with -- So on and so forth and office reads you're competing -- enough -- were ever so Argentine group and Yahoo! and so this seems to be a lot of -- front of the company. Hard does. You -- The company's focus you know. And BB all of our -- so what at a bar the big G retirees and pray that buy into this year's as a company. Make that that have to be a big challenge it's a huge challenge."

" mean the scale of the business who are fifty billion dollar company. And don't forget that there are nearly a dozen or so billion dollar plus businesses that make -- Microsoft's though. There's tremendous. Focus and each of the respective areas organizational structure that we put in place over the last couple years around three large divisions which then break down into about thirty different products units and development organizations. It's within that context that we you know maintain and drive in an experience that company consider tremendous number of areas some of which point now -- IP TV and others where. Some of the best people in the world it's not the best people the world are working on these problems because at Microsoft that's the place where you can really attack that problem and then commit and drive with patience you know real global opportunity."

" It was obvious that my attorney in some areas that you're. Business group is called emerging technologies so let me drill now more us what you do here so sure are you looking for partnerships of people you. Kind of how the sub the subtext of be looking for acquisition targets when you're here war and if you're doing partnerships what. Have you offered in the past but what. Would make sense for a start up looking at partners with Microsoft. To do with -- it's all."

" About. The basic premise of the emerging business group is. We look at all the entrepreneurial activity we look at where the money flows were the in the Angel investors waiting years ago -- in the in the venture community. And we mapped that against what we're doing so that we can provide contacts. In areas where we can be helpful. We have a terrific program on the accelerator program which is. A significant way for us to help promote the companies where we can be helpful. It's typically tied to some partnership in and around product collaboration and of course customer wins. So the kind to companies that we've worked with in the past include news skater MySpace. The -- serve there are lots of interest in companies that the scale of that operation. Is significant we look at about a hundred companies month. That windows down over the course of a thousand -- a year to about 200 year where they would say we're doing meaningful things. That in turn funnels down into areas of interest where the product divisions which -- you know units of profit loss units and -- the company to their acquisitions so in any given year over the last. Two or three. Will lie between city you know twelve and twenty companies that are in this startup zone if you know we certainly -- solutions -- studies."

" They start off says Cummings she was -- to partnerships financial partnerships growth and you use it as a hundred militants -- to find out. What are the parts of the building how to signal with the Microsoft product line."

" Yet there is obviously in some instances. I want to reserve very specifically looking at areas where we have -- dale build something in it you might call talking in a smaller release -- acquisition for us. -- and other areas now market opportunity will blossom company light place where where we now have a light meeting acquisition that was an interest in one tell me most recently was a great acquisition terrific. -- on apparently driven company doing really innovative things that have across company impact inside Microsoft so. -- there. But it's also the case it's rare for the buys something we don't. -- this vest and companies as well. We typically I'm not a direct investor. The logic. In the late ninety's we get a little bit of it. Mostly late stage. Well yeah those were big those were big -- and areas. I think a great country. I asked I think I think we think about now was. In -- around 992000. The company stepped back and resolve that there were immense opportunities in software in general made a strong commitment Jackson now interoperability. All the things that have become known as web services and service oriented architectures which are fitting software and software plus services and those that. So all things considered direct investment is not at the top of heartless I would never say never as we've we do them every now and then typically less than one year. And the reason is if we can be clear where we can be helpful there's plenty of great venture capital and Angel investors on the side with plenty of money. And so we develop rural -- with that communities. And provide you know insight sometimes from PowerPoint two initial financing where companies have sort of off to a model and they -- and how would play with and the Microsoft ecosystem. And vice Versa the venture folks will come to us and say hey we're looking at things and how would you respond to something like this and we'll give him insight. Will go 51% of the way there we clearly want to make it clear where we can be helpful. Because we're big company and we're gonna do what we're going to be doing in these areas. So the outcome has been a reasonable normalization. Of relationship with the venture community and now we're driving towards you know adoption in mind -- teacher earlier points with personally."

" A replay -- the background and for a minute you know including the bad that's a you know -- You talked PP your pictures it's like a lot of talk and it's getting deployed. In a few places that are being some. Quite a few challenges it's it seems like the company just keeps -- on all these new market it's just like hey guys just. He won -- that -- and then go to the next on rather than. Or opening so many proper pricing in a in a way it kind of reminds me of the the situation our country. Very dignified and went back to -- and spreading these sources the intellectual resource not. That. Easy to find especially and that's going to mean. By the -- chair people Gordon who wore a case -- an -- carried interest loans are racing and that's why doesn't come from his full."

" Us now. I mean it's a fair question for you -- there's no no arguing now but I wouldn't and say in my experience now at about six years of Microsoft the scale of the business is so. And I think it's hard to see that from the outside looking in the business is so -- That the the choice of placing one bat in one area. Doesn't really exist I mean this is a significant you know fifty billion dollar software companies and so. You know. We do have principles by which we organize our investments. Steve Ballmer been terrific at -- terms of putting in the right structure right principles so we think about the small screen. That the handheld screen we think about the eighteen inch away your best -- we think about the big screen and things to distance. How software plays and connecting people of those screens and devices as one framework for thinking about things. There's terrific innovation in Microsoft for search across as effectively thousand -- computer science department they publish their work. It's out there so you can kind of study the areas of interest that we have. In the business stats that's the fundamental things that it Steve in the board Norris executive staff look at and and again I'm. Comfortable that the internal focuses in the right number of areas but again I can see with you if you look at it from a Silicon -- point of view. With -- if you -- Google is a search oriented company that's where they derive their -- advertising based search FaceBook is. -- a collection of cases and date based network and it platform which we're partnering with and we think is exciting but we do those things as well and certain areas. But we also now the obligation -- or some place that's and others."

" So I'll give you -- points for actually publishing duties search rich who doesn't do you rate at eight K these are the Ph.D. -- of Silicon Valley or whatever the cottages and warehouse them and their their house that's so that -- not public sharing of information. But I do feedback that it is next that's because Specter unified communications is a bad Microsoft pictures where it. -- on the desktop here in the enterprise. Again it is up act which you have not won prepares. Completely because it is you know other -- Lexus culture but you still -- can you. To play and that I mean I threat but for the last two and a half years. The effort was editor Brit -- partner if they had put more resources into it it will be game all were from advocates. I have to say this is a part of it might be great for them aren't exactly people crack me. And you know they make you go to product look like Matt Carter and that."

" Well I again I hear you I think -- the the way we wouldn't think about pad and the way I would kind of respond hear your point is that. There are certain things that given the scale of our business to business and over a hundred countries we do business and I don't know. How many languages there's forty plus loan in Europe and another probably forty or more in India as well. For -- to launch. Our core technologies. Are operating system platform office framework with you know all the office system activity -- border plus million users of those. Automation technologies for Russell launch those things and prepare the underpinnings and such a way that when that's installed and we now on these -- unified communications touch points it's it takes a while those are longer twitch muscles if you locals are. You know long innovation cycles for us as opposed to some of the other things which we do turn much more quickly went back into it with services of some of it is just the scale."

" Let's let's talk of our list of permanence and it seems to be everybody's. Favorite whipping boy Freddie kissed like every every day that is somebody complained in a bartered. You can tell you mean making new -- and -- I haven't been very kind you higher rates that bird. You -- and you said this is like this is the engine right which drives this big gigantic company. And the fact is that so many people are complaining that bartered. What happen again is it just too many."

" Blogosphere. I can honestly because I think did not open lines of community and now it's fun. Nothing to back that I'm just saying that's I think what happened because I think when you look at those stats about both optic. And support incidents again -- scale launching with compatibility. You know. Hundreds and hundreds of millions of platforms now their backward compatibility on the uptake is is it's kind of expectations. The the in the aggregate in individual. But in the aggregates importance and are now twenty plus percent from the next launch. And there is that disruption we made some fundamental changes to the system but I think -- I'm not saying it's at the Irish I'm just saying there's more transparency which is a good thing. Right the Blogosphere as people are talking more about it. And it's just act so Lou but I think when we look at it in total. Based upon historical. -- reality is an okay launch this new operating system and how long hesitate to upgrade increase in revenues installation. Framework but the -- V activities and quite strong. Application compatibility is is this on its way it's pretty good in most instances. So. Again I hear you but from an internal expectation perspective from an internal benchmark of perspective we're we're we're doing okay."

" So you you've seen is that it is a perception issue that. The reality is very different reality is fifty billion dollar company in which does ten billion dollars -- is just on our our office. He."

" Let's all the numbers keep them happy it Agassi is now I'm not arguing very reality is reality everyone of those complaints is real. And everyone customer feedback points Israel I'm just name it. More people are aware of and whether that's a good or bad thing I think it's a good thing transparencies -- like here's a good thing I think. That you do past you know compare yet to. And it's different if we were to say every three years we were gonna obsolete installed base and say it's time -- Which. Some companies choose to do. Then that's a reasonable framework to leave things behind in the past install Vista we have a lot of corporate customers a lot of transition activity one of the things we work to the things which -- pretty much. Being being a major where I get used together having Barack surface area -- there it is it's a perception -- and Microsoft has always had a tough time so I'm sure you came out of outpouring. Long ago long that given what you are sold there because everybody's always solid sound exciting and I think Steve's acute."

" And I wish there you know I'm playing. And it's. I don't know. From a personal. Interest. Change the world make him drive innovation global scale in this world we live in which is flat. When I get to do in my core business in and around working with the innovative startups to see things on a global scale operations that are directly. Silicon -- like. You know on memorial -- best practices fifteen countries around the world. Operations 45 countries reduces scale it's going to be nearly -- hundred countries. So the idea you know start up like swallow which is a member of our accelerator program skinny huge amount of traffic in China. And so seen entrepreneurial spirit helping things explode a global scale. There's no better place to be. On very."

" That is reminding us that Microsoft has a few companies weren't so now it really doesn't --"

" Finally it does its context it puts it -- that's companies want to get it that's when we tried it yet. So. That we count -- I don't. I played. Like it."

" But you'd like art art optical true why can't you guys to write what what -- the might -- all this brain power why didn't you skip on the user experience it backpack he is -- now. We're getting."

" Better. There's been a significant concentration and music centric design activity and I think. Office twelve is a great example of that the new version of office -- have concerns about that could talk about that. But but from again from a usability perspective. The you know huge design change not a around features and functions but in terms of exposing from the usability perspective. What we Donald IP TV terrific user interface designs. On the surface computer terrific interface on on music designs there's so. We are making really good progress there and I do you think that there are again at scale. We're getting better at those things via recruitment."

" Windows Mobile units on game one of those teams -- More focused on you know interaction would have been. Actually according pink footnote that all our program it seemed like you the company spent a lot of these sources and perfecting the technology. And you know pretty much in -- closed to read it needs to be seen but not enough. Energy I mean unit to mass produce it's a mess we're in those like Dubai eaten so. Does guys and getting that message across and the companies that are placed on -- it again we rethinking."

" Cord -- and the company -- I don't I don't like it a little more time in -- you know like what is -- I do think. Again I think there's big. Emphasis. Ray -- some of them and two. Senior engineering talent the company is helping drive a lot of user centric activity in the design -- And Windows Mobile skating great traction there's a ton of start up activity in and around Windows Mobile in just install base Windows Mobile last twelve months alone the last twelve months is created and installed base -- devices though. So it's it's it's happening. And again please to your point earlier there -- multiple masters and some areas as enterprise centric use of mobile phones is important. And we certainly bear interest at an intelligent devices on this network as opposed to just --"

" I have two questions -- or Ricoh part of the question I have is everybody is a platform that's that convention mr. Going around these days you guys have a plaque from Wal-Mart. -- background. Can you tell these guys who are talking of -- platforms about the complexity. To developers and getting people -- practically you are on and make border peaks and you know in a macho."

" It's a lot of hard work it's a promise that way that you have to me to the developer community. Consistency over time. Transparency in the interfaces. And it level of compatibility. And rigor in the evolution of the underlying. You know access the platform -- because you have to be Stewart. And it's an area where. Again like it or not Microsoft has really done amazing things windows over the years in terms of keeping. That promise man to you know. You can read all about people -- Sort waving in the press and things like -- but I can tell you in any of the -- competitors you know coop petition that we also collaborate -- and around windows operating system. They got a slew of engineers on our campus doing deep engineering work giving us real feedback and our teams are listening so there's a real commitment and investment make and you reap the rewards right because you you get scale as a result of that. And you know you have to you have to maintain that integrity and that promise to. --"

" Can you news FaceBook in everything is apartheid's. For some -- trees start dating again or will Microsoft ever acquired him is it the kind of company between makes sense for Microsoft to buy. Well -- it's you can't speculate -- do in the future general. You know I think that. We look at things --"

" And small all the time. You think -- that Microsoft. Right now we have is a terrific partnership with FaceBook. And so. You know at the end of the day I think it's reasonably well known company ownership structure they're so mark. It's to decide what he wants to have happen in the future have terrific and -- here's -- now realize it's better. But I think I think they're going after it a big way and then we're gonna do we can't help them and partnered with them and you know we wish -- in the past so in the future. I -- crystal ball well."

" And yeah I I -- lost this freshman structured. Warner's stock and that. But is this office thing you know everybody's. Going off to Microsoft office these days are some aren't even. Is it having any impact on your market share are you what are ignored is the company's doing a bartered."

" Well I think it's great to have a lot of energy and around the audience -- productivity style tools these so called some. The group of off our sales down when -- went just are good the office revenues are quite good. We're not. Seen alive impact. In our core business. We're also not sitting still in the area of office online productivity. So we have office live out there now on it you can anticipate things in the future from Microsoft as it relates to. Office were certainly committed to interoperability and publishing the formats that the data will movement we've been very very vocal about that work with the standards bodies. So I think there's plenty of opportunity. I think competition's good for the cost."

" about the free -- competing with re right now is that an opportunity cost. Well there's always have value proposition needs to be considered. -- a tough thing to compete with it but. Again if you asked about reports let's see if free works for you for it works. It. You make it Mac compatible please. Which even office denied that some things work and an office live play on demand that I don't it is snowing and explores some mean. Make it work and so and don't know that now we're gonna Gordon. Wouldn't you -- not talk yeah. Thank you down that thanks so much as you see -- I think it's going to have you had an 8 o'clock in the future so much."

" And we'll be back with. You -- coming."

" Well Alison inching their view I have to say. He's got a tough job being the man to represented Microsoft in Silicon Valley. Comedian that this is very anti Microsoft I."

" Can he could go for president I mean who did a good job. I really did enjoy enjoy talking to him and I hope he comes back -- Gives us defeat mean them update on what's going on with the big game and we'll be back next week rid you know more interest in stuff."

" until then please keep reading -- with your your comments and feedback at -- film at revision3.com. And -- to those next week's. --"

" Support for the -- got home she go he's provided by jangled."

" The get go home show you sponsored by jangled."

" Welcome to the -- on the show I'm Joyce I'm home. And as you said last week were on the road this week but we want to bring you our in depth interview with -- in the big man from Microsoft and Silicon Valley."

" Any talks of -- everything from IP TV -- unified communications to the challenges they have from free office and hopefully you enjoy it and we should be back next week we have more life cover so let's roll the clip."

" Hey welcome back to the -- show on all -- she's choice and we are talking to Danny -- Who is Microsoft's men into the rally you know softer this beat campus that -- new initiatives. And you find school companies won't -- department. So welcome well. Could be here. He has so you know let's let's are based on what your retirement kick it off by talking about. Microsoft and the -- check you know -- do you. Combat. This thing card to an -- this -- caller FaceBook and liberty in the baton seems to be obsessed with that."

" Well you know we do well on a global scale are. Commitment. Around the world."

" News it is it is pretty clear what we do in the valley in terms of working. -- mind share is we have a significant program where we outreach to the start -- not growers. We work really hard at making it clear where we can be helpful to these not -- and pre can be helpful how and we can't be helpful why it will be clear on those things though. You know -- important put I think we're doing okay we're getting their fair share."

" But -- in my chair perhaps you know -- on -- breakthrough in this team can view Microsoft. Something from the past of technology industry. Future. That is I guess the biggest challenge for a company as big as Microsoft. You'd be. Well I I would agree."

" That there's a lot of attention and some specific areas in the now. And while our businesses so broad. That. That's where it would make the point that we do have. Good mine -- both in the valley and around the world. Dot the heightened attention on search and specific. Sort of social networking kinds of activities. We've got a great partnership with the FaceBook. So we've got the report there with advertising related infrastructure work. But you know we continue to evangelize new technologies is well we've recently launched silverlight which is an important. New technology. Over the next six months you're gonna see some pretty exciting things and some interest in developments in and around silverlight which is well posting a cross platform allows for great renovation on the web."

" sorry I want to just making a parking of arts and we're right there seems to be a whole bunch of places you -- combating. Different kind of rivals like Adobe. And silverlight is exempt from using IP you competing with -- So on and so forth and office reads you're competing -- enough -- were ever so Argentine group and Yahoo! and so this seems to be a lot of -- front of the company. Hard does. You -- The company's focus you know. And BB all of our -- so what at a bar the big G retirees and pray that buy into this year's as a company. Make that that have to be a big challenge it's a huge challenge."

" mean the scale of the business who are fifty billion dollar company. And don't forget that there are nearly a dozen or so billion dollar plus businesses that make -- Microsoft's though. There's tremendous. Focus and each of the respective areas organizational structure that we put in place over the last couple years around three large divisions which then break down into about thirty different products units and development organizations. It's within that context that we you know maintain and drive in an experience that company consider tremendous number of areas some of which point now -- IP TV and others where. Some of the best people in the world it's not the best people the world are working on these problems because at Microsoft that's the place where you can really attack that problem and then commit and drive with patience you know real global opportunity."

" It was obvious that my attorney in some areas that you're. Business group is called emerging technologies so let me drill now more us what you do here so sure are you looking for partnerships of people you. Kind of how the sub the subtext of be looking for acquisition targets when you're here war and if you're doing partnerships what. Have you offered in the past but what. Would make sense for a start up looking at partners with Microsoft. To do with -- it's all."

" About. The basic premise of the emerging business group is. We look at all the entrepreneurial activity we look at where the money flows were the in the Angel investors waiting years ago -- in the in the venture community. And we mapped that against what we're doing so that we can provide contacts. In areas where we can be helpful. We have a terrific program on the accelerator program which is. A significant way for us to help promote the companies where we can be helpful. It's typically tied to some partnership in and around product collaboration and of course customer wins. So the kind to companies that we've worked with in the past include news skater MySpace. The -- serve there are lots of interest in companies that the scale of that operation. Is significant we look at about a hundred companies month. That windows down over the course of a thousand -- a year to about 200 year where they would say we're doing meaningful things. That in turn funnels down into areas of interest where the product divisions which -- you know units of profit loss units and -- the company to their acquisitions so in any given year over the last. Two or three. Will lie between city you know twelve and twenty companies that are in this startup zone if you know we certainly -- solutions -- studies."

" They start off says Cummings she was -- to partnerships financial partnerships growth and you use it as a hundred militants -- to find out. What are the parts of the building how to signal with the Microsoft product line."

" Yet there is obviously in some instances. I want to reserve very specifically looking at areas where we have -- dale build something in it you might call talking in a smaller release -- acquisition for us. -- and other areas now market opportunity will blossom company light place where where we now have a light meeting acquisition that was an interest in one tell me most recently was a great acquisition terrific. -- on apparently driven company doing really innovative things that have across company impact inside Microsoft so. -- there. But it's also the case it's rare for the buys something we don't. -- this vest and companies as well. We typically I'm not a direct investor. The logic. In the late ninety's we get a little bit of it. Mostly late stage. Well yeah those were big those were big -- and areas. I think a great country. I asked I think I think we think about now was. In -- around 992000. The company stepped back and resolve that there were immense opportunities in software in general made a strong commitment Jackson now interoperability. All the things that have become known as web services and service oriented architectures which are fitting software and software plus services and those that. So all things considered direct investment is not at the top of heartless I would never say never as we've we do them every now and then typically less than one year. And the reason is if we can be clear where we can be helpful there's plenty of great venture capital and Angel investors on the side with plenty of money. And so we develop rural -- with that communities. And provide you know insight sometimes from PowerPoint two initial financing where companies have sort of off to a model and they -- and how would play with and the Microsoft ecosystem. And vice Versa the venture folks will come to us and say hey we're looking at things and how would you respond to something like this and we'll give him insight. Will go 51% of the way there we clearly want to make it clear where we can be helpful. Because we're big company and we're gonna do what we're going to be doing in these areas. So the outcome has been a reasonable normalization. Of relationship with the venture community and now we're driving towards you know adoption in mind -- teacher earlier points with personally."

" A replay -- the background and for a minute you know including the bad that's a you know -- You talked PP your pictures it's like a lot of talk and it's getting deployed. In a few places that are being some. Quite a few challenges it's it seems like the company just keeps -- on all these new market it's just like hey guys just. He won -- that -- and then go to the next on rather than. Or opening so many proper pricing in a in a way it kind of reminds me of the the situation our country. Very dignified and went back to -- and spreading these sources the intellectual resource not. That. Easy to find especially and that's going to mean. By the -- chair people Gordon who wore a case -- an -- carried interest loans are racing and that's why doesn't come from his full."

" Us now. I mean it's a fair question for you -- there's no no arguing now but I wouldn't and say in my experience now at about six years of Microsoft the scale of the business is so. And I think it's hard to see that from the outside looking in the business is so -- That the the choice of placing one bat in one area. Doesn't really exist I mean this is a significant you know fifty billion dollar software companies and so. You know. We do have principles by which we organize our investments. Steve Ballmer been terrific at -- terms of putting in the right structure right principles so we think about the small screen. That the handheld screen we think about the eighteen inch away your best -- we think about the big screen and things to distance. How software plays and connecting people of those screens and devices as one framework for thinking about things. There's terrific innovation in Microsoft for search across as effectively thousand -- computer science department they publish their work. It's out there so you can kind of study the areas of interest that we have. In the business stats that's the fundamental things that it Steve in the board Norris executive staff look at and and again I'm. Comfortable that the internal focuses in the right number of areas but again I can see with you if you look at it from a Silicon -- point of view. With -- if you -- Google is a search oriented company that's where they derive their -- advertising based search FaceBook is. -- a collection of cases and date based network and it platform which we're partnering with and we think is exciting but we do those things as well and certain areas. But we also now the obligation -- or some place that's and others."

" So I'll give you -- points for actually publishing duties search rich who doesn't do you rate at eight K these are the Ph.D. -- of Silicon Valley or whatever the cottages and warehouse them and their their house that's so that -- not public sharing of information. But I do feedback that it is next that's because Specter unified communications is a bad Microsoft pictures where it. -- on the desktop here in the enterprise. Again it is up act which you have not won prepares. Completely because it is you know other -- Lexus culture but you still -- can you. To play and that I mean I threat but for the last two and a half years. The effort was editor Brit -- partner if they had put more resources into it it will be game all were from advocates. I have to say this is a part of it might be great for them aren't exactly people crack me. And you know they make you go to product look like Matt Carter and that."

" Well I again I hear you I think -- the the way we wouldn't think about pad and the way I would kind of respond hear your point is that. There are certain things that given the scale of our business to business and over a hundred countries we do business and I don't know. How many languages there's forty plus loan in Europe and another probably forty or more in India as well. For -- to launch. Our core technologies. Are operating system platform office framework with you know all the office system activity -- border plus million users of those. Automation technologies for Russell launch those things and prepare the underpinnings and such a way that when that's installed and we now on these -- unified communications touch points it's it takes a while those are longer twitch muscles if you locals are. You know long innovation cycles for us as opposed to some of the other things which we do turn much more quickly went back into it with services of some of it is just the scale."

" Let's let's talk of our list of permanence and it seems to be everybody's. Favorite whipping boy Freddie kissed like every every day that is somebody complained in a bartered. You can tell you mean making new -- and -- I haven't been very kind you higher rates that bird. You -- and you said this is like this is the engine right which drives this big gigantic company. And the fact is that so many people are complaining that bartered. What happen again is it just too many."

" Blogosphere. I can honestly because I think did not open lines of community and now it's fun. Nothing to back that I'm just saying that's I think what happened because I think when you look at those stats about both optic. And support incidents again -- scale launching with compatibility. You know. Hundreds and hundreds of millions of platforms now their backward compatibility on the uptake is is it's kind of expectations. The the in the aggregate in individual. But in the aggregates importance and are now twenty plus percent from the next launch. And there is that disruption we made some fundamental changes to the system but I think -- I'm not saying it's at the Irish I'm just saying there's more transparency which is a good thing. Right the Blogosphere as people are talking more about it. And it's just act so Lou but I think when we look at it in total. Based upon historical. -- reality is an okay launch this new operating system and how long hesitate to upgrade increase in revenues installation. Framework but the -- V activities and quite strong. Application compatibility is is this on its way it's pretty good in most instances. So. Again I hear you but from an internal expectation perspective from an internal benchmark of perspective we're we're we're doing okay."

" So you you've seen is that it is a perception issue that. The reality is very different reality is fifty billion dollar company in which does ten billion dollars -- is just on our our office. He."

" Let's all the numbers keep them happy it Agassi is now I'm not arguing very reality is reality everyone of those complaints is real. And everyone customer feedback points Israel I'm just name it. More people are aware of and whether that's a good or bad thing I think it's a good thing transparencies -- like here's a good thing I think. That you do past you know compare yet to. And it's different if we were to say every three years we were gonna obsolete installed base and say it's time -- Which. Some companies choose to do. Then that's a reasonable framework to leave things behind in the past install Vista we have a lot of corporate customers a lot of transition activity one of the things we work to the things which -- pretty much. Being being a major where I get used together having Barack surface area -- there it is it's a perception -- and Microsoft has always had a tough time so I'm sure you came out of outpouring. Long ago long that given what you are sold there because everybody's always solid sound exciting and I think Steve's acute."

" And I wish there you know I'm playing. And it's. I don't know. From a personal. Interest. Change the world make him drive innovation global scale in this world we live in which is flat. When I get to do in my core business in and around working with the innovative startups to see things on a global scale operations that are directly. Silicon -- like. You know on memorial -- best practices fifteen countries around the world. Operations 45 countries reduces scale it's going to be nearly -- hundred countries. So the idea you know start up like swallow which is a member of our accelerator program skinny huge amount of traffic in China. And so seen entrepreneurial spirit helping things explode a global scale. There's no better place to be. On very."

" That is reminding us that Microsoft has a few companies weren't so now it really doesn't --"

" Finally it does its context it puts it -- that's companies want to get it that's when we tried it yet. So. That we count -- I don't. I played. Like it."

" But you'd like art art optical true why can't you guys to write what what -- the might -- all this brain power why didn't you skip on the user experience it backpack he is -- now. We're getting."

" Better. There's been a significant concentration and music centric design activity and I think. Office twelve is a great example of that the new version of office -- have concerns about that could talk about that. But but from again from a usability perspective. The you know huge design change not a around features and functions but in terms of exposing from the usability perspective. What we Donald IP TV terrific user interface designs. On the surface computer terrific interface on on music designs there's so. We are making really good progress there and I do you think that there are again at scale. We're getting better at those things via recruitment."

" Windows Mobile units on game one of those teams -- More focused on you know interaction would have been. Actually according pink footnote that all our program it seemed like you the company spent a lot of these sources and perfecting the technology. And you know pretty much in -- closed to read it needs to be seen but not enough. Energy I mean unit to mass produce it's a mess we're in those like Dubai eaten so. Does guys and getting that message across and the companies that are placed on -- it again we rethinking."

" Cord -- and the company -- I don't I don't like it a little more time in -- you know like what is -- I do think. Again I think there's big. Emphasis. Ray -- some of them and two. Senior engineering talent the company is helping drive a lot of user centric activity in the design -- And Windows Mobile skating great traction there's a ton of start up activity in and around Windows Mobile in just install base Windows Mobile last twelve months alone the last twelve months is created and installed base -- devices though. So it's it's it's happening. And again please to your point earlier there -- multiple masters and some areas as enterprise centric use of mobile phones is important. And we certainly bear interest at an intelligent devices on this network as opposed to just --"

" I have two questions -- or Ricoh part of the question I have is everybody is a platform that's that convention mr. Going around these days you guys have a plaque from Wal-Mart. -- background. Can you tell these guys who are talking of -- platforms about the complexity. To developers and getting people -- practically you are on and make border peaks and you know in a macho."

" It's a lot of hard work it's a promise that way that you have to me to the developer community. Consistency over time. Transparency in the interfaces. And it level of compatibility. And rigor in the evolution of the underlying. You know access the platform -- because you have to be Stewart. And it's an area where. Again like it or not Microsoft has really done amazing things windows over the years in terms of keeping. That promise man to you know. You can read all about people -- Sort waving in the press and things like -- but I can tell you in any of the -- competitors you know coop petition that we also collaborate -- and around windows operating system. They got a slew of engineers on our campus doing deep engineering work giving us real feedback and our teams are listening so there's a real commitment and investment make and you reap the rewards right because you you get scale as a result of that. And you know you have to you have to maintain that integrity and that promise to. --"

" Can you news FaceBook in everything is apartheid's. For some -- trees start dating again or will Microsoft ever acquired him is it the kind of company between makes sense for Microsoft to buy. Well -- it's you can't speculate -- do in the future general. You know I think that. We look at things --"

" And small all the time. You think -- that Microsoft. Right now we have is a terrific partnership with FaceBook. And so. You know at the end of the day I think it's reasonably well known company ownership structure they're so mark. It's to decide what he wants to have happen in the future have terrific and -- here's -- now realize it's better. But I think I think they're going after it a big way and then we're gonna do we can't help them and partnered with them and you know we wish -- in the past so in the future. I -- crystal ball well."

" And yeah I I -- lost this freshman structured. Warner's stock and that. But is this office thing you know everybody's. Going off to Microsoft office these days are some aren't even. Is it having any impact on your market share are you what are ignored is the company's doing a bartered."

" Well I think it's great to have a lot of energy and around the audience -- productivity style tools these so called some. The group of off our sales down when -- went just are good the office revenues are quite good. We're not. Seen alive impact. In our core business. We're also not sitting still in the area of office online productivity. So we have office live out there now on it you can anticipate things in the future from Microsoft as it relates to. Office were certainly committed to interoperability and publishing the formats that the data will movement we've been very very vocal about that work with the standards bodies. So I think there's plenty of opportunity. I think competition's good for the cost."

" about the free -- competing with re right now is that an opportunity cost. Well there's always have value proposition needs to be considered. -- a tough thing to compete with it but. Again if you asked about reports let's see if free works for you for it works. It. You make it Mac compatible please. Which even office denied that some things work and an office live play on demand that I don't it is snowing and explores some mean. Make it work and so and don't know that now we're gonna Gordon. Wouldn't you -- not talk yeah. Thank you down that thanks so much as you see -- I think it's going to have you had an 8 o'clock in the future so much."

" And we'll be back with. You -- coming."

" Well Alison inching their view I have to say. He's got a tough job being the man to represented Microsoft in Silicon Valley. Comedian that this is very anti Microsoft I."

" Can he could go for president I mean who did a good job. I really did enjoy enjoy talking to him and I hope he comes back -- Gives us defeat mean them update on what's going on with the big game and we'll be back next week rid you know more interest in stuff."

" until then please keep reading -- with your your comments and feedback at -- film at revision3.com. And -- to those next week's. --"

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