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A Real Pioneer

Thursday, August 16th, 2007 – running time 24:10
Things are heating up this week, as Om and Joyce tear through another round of Hitlines without mercy. We also sit down with RealNetworks founder Rob Glaser, a true veteran in the tech world. All that plus analysis, predictions, and even an insult or two... on The GigaOM Show!

Previous: Sling It, Baby

Next: We Care

Highlights
open source ( 21:13, 21:54, 22:06, 21:13, 21:54, 22:06 ) operating system ( 2:14, 2:14 ) TV show ( 22:52, 22:52 ) Rob Glaser ( 8:29, 8:29 ) open source ( 21:13, 21:54, 22:06, 21:13, 21:54, 22:06 ) operating system ( 2:14, 2:14 ) TV show ( 22:52, 22:52 ) Rob Glaser ( 8:29, 8:29 )

Automatically Generated Transcript(may not be 100% accurate) ( more )

" The get go home show you sponsored by jangled. Hey hey hey look good that you don't show episode four."

" I'm home I'm Joyce --"

" What's not join us we've got lots of news on on this week so let's just get right to it then when you've got."

" The fans get our number five headlines for today is glam dot com is it a sham. So for those of -- away glam dot com is this news has distributed ad network content network on this focused and targeted towards women. There Ers went out and on this you private placement memorandum that techcrunch and and -- of people covered that. Talked about the traffic numbers their revenue model. Their forecast revenue growth et cetera et cetera --"

" that the numbers look pretty aggressive but clearly this is actually of companies. Going often. Coming demographic like the young woman demographics so you know there might be some element of truth Stewart I don't know. But it clearly just -- numbers were like."

" Rob the numbers are strange I think what I went through all the different people -- covered. This news story what I noticed is that people are picking had different sentences to really focus on in on the numbers and the big the source the whole matter is that there was port drafting -- I bankers of the lawyers who went through that. They were just using terms left to right that it wasn't clear who -- friend to would be referred to the actual glam dot com when they're referring to their ad network content -- sponsors of people who just signing -- dot com adds. Was unclear I think you know some people picked up on that and torn apart for their numbers."

" Issues estimate to a rate that is those that keep not to use -- teams anyway we're not you know the number four it's like for this because. FaceBook. Because either hacked or crack or something happens and their source cord was leaked over the weekend right and a couple of web sites. Linked to right and basically. You know -- kind of is either in this -- development for a company which wants to me the social operating system off the map."

" You know I don't buy into that big of a deal to the perfectly honest I find that. Probably one programmer. Is seriously embarrassed nothing that important was leaked nobody really keeps critical private data on FaceBook FaceBook is for everybody to see I cannot understand why everybody's going crazy -- to resume. Pages of code. About -- you why clarity."

" Here's the thing today is just a few pages of -- or. There's a lot of private information your relationships your personal information. It's all out there so one needs to be very careful. And be very you know me you know people not to think twice before they're put there. Right information up on the road but how he rabbit -- relationship status when your putting SE but to me and not just relationships are that it's getting tired so achievement -- How are you related to somebody you know. I mean as a reporter I used to Lincoln relationships to find out you know who's leaving their job cuts and I think there's a lot of coverage can happen. Any -- I mean I think people should be cautious where they're putting me yeah."

" Let's let's not with a -- consumers coming to own up to what the putting up there as well I think you know my FaceBook as the business within the war I I think the have a large. Much more response to the standard to a lot of -- yeah. So what's next. Moving along Google shuts down it's paid downloads service so we'll look at this video service that people could sign up for a hit video content through it and then they acquired YouTube. And that download service has gone the other."

" Like the -- that's not obviously that -- to -- you Don and ordered won't work and they give you a two dollar you know gift certificate from group to check our. I think it's a bunch of baloney. And it's also the other thing is. You know you should hold who -- feet to the fire and that's when you can not to launch services that you can't afford to run. Really mean this is just it's not like some kind start up by running out of cash guys who go and you launch something you better have fallen -- I mean. I I won't want to do anything -- music service now who knows they might turn down again the point that is right and the other thing is this is also. The guys -- watch more Gerald. The sort of hard to inspect I think this is a very clear sign a whole new generation. Is growing up without you know they don't want to pay. For content and this kind of you know our pages are decisions. Might actually do -- people from paying."

" Punting that is true progressive -- how they respond in -- if they're consumers really don't care."

" My eight and number two -- line for this. He kissed everybody seems to be an ad network and -- not a single day goes by a video site is becoming a matinee crowd. You know another video site is becoming a FaceBook ad network right I'm talking of are -- a video leg and have you got happy dot com. What the hell happened what -- did people stop focusing on their core business."

" And -- advertising is the core business I mean everybody realizes nowhere else to make money from like you just point out a lot of people are willing to pay for services anymore so the subscription model. Is losing you know favorability in the Japan market."

" Right you live there heavy dot com's decision to become pretty united report for August I. The group of people are saying that you know -- don't know if it's gonna work it won't work how much time it's gonna take and you gonna depend on this site. Which is almost like -- semi naked men and to just get traffic I'm sorry I don't want to do business and people like Brett. And the fact of the matter is that if you can give -- and procure always gonna. You know skewed towards the bigger ones yeah like that is true -- Yahoo! Microsoft and that's the options right now. I don't know if I'm impressed he's I mean the accompanying video I forgot that what to have as our company doing -- they keep changing their business model every so I don't."

" What I've heard from -- early on -- L a seemed to be going for an advertising. Point in the market for OpenId financing is that as as independent as we think we are here in Silicon Valley. It just shows a Silicon Valley will ultimately be beholden to Madison avenue."

" Yeah that's right."

" So what's your number one -- for the number one final tip we gave -- home is broadband service providers fear of the video and video web. A videotape does your -- those web. Web video and this is a big development on the UK would've been where PC launch there I player yet. Which allows consumers to pull out. -- programming has been on the BBC network for the past seven days downloaded and you it whenever they want over the next thirty days straight and -- the eyes -- and UK are being -- and some pictures I think the -- doubles if they want to get the highest two dollars they want to get their own -- TV revenue dollars to see him."

" They had -- it's like whether it's Comcast or. Or anybody yes they are basically taking. Excuse me you're taking 45 dollars for Clark -- you know if there is electricity company in the utility. They used the money you pay them to generate electricity or violent Sunni and insanity. I mean these pages. I can understand that this is just insane."

" I'm chairs and in the UK. I have -- he's put the actual money into infrastructure development to actually support this type of of the web video content."

" The guys who are reaching the most artistically and car phone warehouse. The other companies which are writing the pipes which word you know deregulated KBP was the host it PD's the hosted collider. They need to put their own infrastructure in place an episcopalian I mean putting. Their own you know. A central offices and you know points of presence whether it's -- service. But he's got that -- just like if you want to charge people fifty pounds a month you've got to -- you know for the network back. Don't you know don't say that that consumers can get it manufactures -- Absolutely asinine and become peel and and income consumer behavior I have ever see and I think he's guys they should just be penalized for just even thinking."

" Well let's see what the BCS -- there's these -- all right we'll be right back with our -- and -- more."

" Welcome back and today our guest is rob Glaser CEO of RealNetworks who won't had a chance to catch up with recently."

" Right choice I've gone are the studio you know vengeance off. Dropping the I mean conference in San Francisco. We talked about the future of mobile music future of music. -- iPhone what do you -- to barter and a whole bunch of other things it's it's it is he's an interesting guy because he can predict. A lot of future trends so it was it was interest introduced she you know how he's thinking -- things going."

" Let's say is we'll take a look at with your interview probably there CEO RealNetworks and business cycles. I imagine you must be. Quite frustrating for you to kind of you know. Be the first guy to the party and still have -- yes do you get under you -- that is iTunes are you to bookmark Leonard and I mean. You guys are offering you know -- background and and now YouTube comes in and it's kinda -- acquired from one point six billion timid and iTunes I mean what is it that. In your mind as a company. If you knew you might not have done are you need to do better. To kind of care capitalize on your party entry into real smart look look at whether you through example for instance because I think that's a great example. YouTube. It was a very -- concrete -- with those guys did was they created a service. That was what eight believes whose image of being legal person questionable. Were they said they they followed there's aluminum copper and -- followed the graft case as close as they can and they said look. Broadcast yourself we don't you steal. If we -- take no notice will take -- down and there was a lot of content that are put up on that site. That."

" Was questionable and had questionable Indian heritage and they sort of figured look. We're gonna we're gonna follow the law as we know it which involves. Do servicing takedown notices we're gonna hope we don't get sued and we're going to try to negotiate -- way out of this. And at the time they were sold through to Google there were half a dozen major media companies she asked about to see them into kingdom come. So they got a very good exit. Then they sold themselves to somebody who was very very big and can afford to take litigation risk. There's going to belief and those guys typically have been sued by a rock comment there's this big fight brewing over that. Not award a twenty minute I was going to play out if you're RealNetworks. And Europe a much bigger company then then then YouTube but a smaller company Google. And you study these laws very carefully you said look. We don't take we don't jump in businesses. Their -- with the -- legal outcome that's not a prudent thing to do. We focus on business is what we can deliver great value to consumers. We give consumers great experiences. Give media -- great experiences and have it be a 100% clear that it's legal. So the new real player that we came out with. Adds tons of value on top of sites like YouTube as well as any other UG seaside as well as many other major media company sites. We make it easy for consumers to. But by creating a very clever combination of our media player software or download manager and a set of browser plug ins and one in every package would make it easier than it's ever been before. When you find when you TV on a website. A little -- I think pop but pops up 43 or four seconds and then if you mouse over you get it persistent. That says you want to download this video you click on it downloads it and then once it downloaded it. You get in your library you can -- things with that you can send a link about it to friends you can tell a friend about it within the link on. You converted to a CD or her premium version the dvd and ministership by a couple months -- we can move into portable devices and of course into the TV is the next logical place for -- to -- or what."

" Detained for me regardless of the -- issues going on that things -- is from frustrating. You in my personal -- not you know the order cards they did the simplicity is no hard part of you know do you offerings and it remains. To engage -- you made a lot of progress are still remains very different challenge I'm I'm pretty happy and actually use it. Except -- I use that tremendous and I sometimes switch back to the iTunes and I'm just like saying why can't they make it simpler. -- so. -- Do you feel that has meaning shark coming from the company and how do you overcome that."

" Well it's I breakdown if it if you look at what what -- rhapsody they love the experience they you know as we had many many happy users. The main thing we've done to make it easier and easier is to integrate really tightly. With with with partner hardware products were -- with some -- We're done with -- this who we just shipped with our partner our I river with that with the rhapsody -- player do we do announced that TiVo. That we think is the best way to make it simple -- that really -- harbors are immigration and that's the your words say yeah. We are probably too slow to recognize. That the -- architecture. For connecting. Their portable devices to. Two PCs was was was was broken in and was crap. And it rather than just sort of assume the tactic worked out we created a whole technology stack. That we -- adapted to work on top of Microsoft -- platform to create a great integrated experience so. There were I would I would fault us has been wind being a pure software company. Has not allowed us to create the very intense supposed to do get a deal. We haven't worked as hard at building a bridge with the harbor community. Up until about eighteen months ago -- we needed to the last eighteen months I would I think there reviews if you see this onerous review that -- you review. The indicated I think that we are doing an exemplary job of creating American immigration. Which it -- technology talent but it's also a business partnership challenge because you have to work with partners and her deeply collaborative way. In -- retrieve those kind of results so so I I would give us. In terms of where we've worked all our software. QB plus and minus sometime today the new real player I think it's pretty darn close to make. We are give us a less than a B plus. Is win it's involved working with partner products. In the in the Brooklyn music space where the that there hardware didn't mean me. Isn't -- did as smoothly with that with that with the PC. And we didn't know who we we didn't deliver better products we just didn't solve that part of the problem until he -- months ago and since then I think we've really really up our game."

" These I believe you have an iPhone you look at their device from UC division lead to very attractive to a -- is that rare all and human services. Consumer applications and consumer devices have to go in that. Abstinent simplicity. That you integrated and you get thank -- Aaron is that fair. You want for you to go and you can restaurant industry needs to look that. I think the you know me you know that if if you had a non apple product with a browser crashes frequently as the iPhone does could be big articles about it. If you look at. How many steps it is to dial in number. That's a that's a pain in the neck. To to do with that product so I don't think it's a great phone I think it's a phenomenal multimedia. Portable multimedia device the exception of the fact that it's not our great network when you're using that spectrum when you do modified work. That's fine but it's but the that did the fact that there are there on on edge only and on and on. It's just keep PA and an honor EV DO that's that's a big minus Ford I think some of the usability. When you get outside of the call to some of the reliability. And of course the network's feed which even the COLT is a direct knowledge of the -- do they say what they continue to play an apple for that. But what was apple took a -- to put their but. You're gonna have made but it's it's an excellent product it's for it's a bit -- will be it will be the defining device product of 2007 no matter what. But it's a it's a it's a mixed bag. More than people say. And I think to the as -- the case that a complete other species said that. You're going to -- and free -- resilient man does that happen. And who is and a premium price had -- nor have the same price as your card and music. Being in the market with a trying to market aggressively approximately temperature and the -- would kinda like a Soviet store. We have -- story we did experiments because the music that put labels opener of their catalogs and in those in the late ninety's. And -- could -- like this. Nobody knows what label called -- article perhaps minimized so you get cold play you know you choose not on him I assume you -- do so it's. Consumers know bands -- and you know songs. But I don't know labels so in order to have a conference a musical offering you gotta have pretty much everything so. Germ free. Experiments this year. Commercial impact texture thing in terms of price points there's an industry debate going on right now EM IA. Has said album parity symbol -- And the reason to do is quite rational in my view that they are trying to switch. Demand from singles to -- demand because they messed up they followed the pied piper of of Cupertino down a path of commercially. Wrecking their business even further than others wrecked by creating -- long incentives for consumers to get out problems are real thing you know -- is going in. And you obviously do you know not every single pops and who is album worthy. But if you look at dark side of the moon. -- he. You know that sergeant pepper in his sixties when the music industry went from a sixty AA singles business without business it was because artist created albums. Right now in most cases those albums with -- start merchandise to such drew on the Internet. Using price could be way to do that on the other hand I think if the you got -- the same price for the arm free and on the area. He got the music. Forrest -- hard to argue anything forest. And then the video thing produce a ring video streaming. Kind of casual gaming in the grip of foreign media. What -- the next thing. Platoon we ship but. How do we shares some effect. Knowledge from the us and our viewers -- want to be first than we should probably figured out first and in every market. Beleaguered and thank you for taking the time in talking to -- senseless it's funny --"

" Business. -- that two questions about that in their view. First alone not that -- of expanding iPhone Aziz now has quite a smackdown and to wear my business forecast I want to know what's moving in the market I think what."

" He's he didn't address the question you know and I asked him. I think if you look at what the companies doing is they have adopted -- philosophy of taking music. Every -- that it's in your music devices in your -- reforms are on your computer. And they're pushing back. You know philosophy which is very different from. That closed philosophy of apple. -- X altered SpinRite doesn't care much for the iPhone right but I think what their strategy of taking music everywhere and abetting him bagging it. And different devices is actually a smart move how successful it would be remains to be seen and if it successfully nabbed him back and you know talk more -- And hopefully you know can you and I got -- a backhand movement was making me dizzy and enter. But it did exactly who -- feedback and other comments. Did you."

" Hey welcome back I'm home she's joyous and -- there with the creative feedback. You know last couple of it shows you how do lard if you write back and you know. Wait suggestion and solid feedback and some if you are actually paying attention you know like crunch time who was he. Former chairman of Apache software foundation. You don't need to let us know and this is in response to our -- on open source search and you know -- Yahoo! and who should be doing so this time we'll stand -- sect who really is a platinum sponsor of the Apache software foundation. Also -- supports up actually you seem very strongly. Duck hunting is one of the primary developers on whose team and the -- do some project argue that employed by Yahoo!. And Yahoo! has been doing a -- to ensure that -- and Yahoo! can contribution. That's good information. And you know if you have any other information like that piece you know I've actually -- that's -- We need me bring it to rest of the community."

" And is also some additional news breaking on this front the open source search I believe Yahoo! is this announcing that they're going to be a sunny and for the platinum sponsor for -- is well. So looks like all of that guys are jumping in behind you the source movement hopefully -- I hope units that we need more open source search and I'm. I'm all for it we're big fans. Facility. What next well we have another email coming in Chris writes in. I found last week's news item on web video going HT particularly funny because watching you guys on that tiny little flash player on Revision 3. How about -- falls in love your unique position like YouTube where you have the higher resin regionals and can change the video quality based in the player size and connection speed. -- good -- Chris we're going to be offering a full screen flash player by the end of this month and -- have -- after that and then you can see only me and full screen if that's really what you want to."

" Now I you don't want to see -- full screen but if you insist he can actually don't know. The HD portion of the show. But you know I do understand I would like is TV show and -- so I share your concerns and that's. And facts. That the yet one more you may and I don't know why I am leaving this summer for more than a mile or relative to the forums like. Hero I never liked you brought thank you. Are you figured Iraq. But -- who -- and issue an -- a big fan you lumpy lovable pardons. Debate that I lose twenty pounds from man made. Then you can not call me -- you can still -- is probably pilot who that's just fine you won't be lumpy."

" And please continue to write into us and send us your feedback you can get to us at. -- home at revision3.com. Or actually some comments on -- forms Florida revision3.com. To surf over to form sport and we'll keep and I pray over there. They don't look -- it's seen as again next week take care."

" Support for the -- got home she go he's provided by jangled."

" The get go home show you sponsored by jangled. Hey hey hey look good that you don't show episode four."

" I'm home I'm Joyce --"

" What's not join us we've got lots of news on on this week so let's just get right to it then when you've got."

" The fans get our number five headlines for today is glam dot com is it a sham. So for those of -- away glam dot com is this news has distributed ad network content network on this focused and targeted towards women. There Ers went out and on this you private placement memorandum that techcrunch and and -- of people covered that. Talked about the traffic numbers their revenue model. Their forecast revenue growth et cetera et cetera --"

" that the numbers look pretty aggressive but clearly this is actually of companies. Going often. Coming demographic like the young woman demographics so you know there might be some element of truth Stewart I don't know. But it clearly just -- numbers were like."

" Rob the numbers are strange I think what I went through all the different people -- covered. This news story what I noticed is that people are picking had different sentences to really focus on in on the numbers and the big the source the whole matter is that there was port drafting -- I bankers of the lawyers who went through that. They were just using terms left to right that it wasn't clear who -- friend to would be referred to the actual glam dot com when they're referring to their ad network content -- sponsors of people who just signing -- dot com adds. Was unclear I think you know some people picked up on that and torn apart for their numbers."

" Issues estimate to a rate that is those that keep not to use -- teams anyway we're not you know the number four it's like for this because. FaceBook. Because either hacked or crack or something happens and their source cord was leaked over the weekend right and a couple of web sites. Linked to right and basically. You know -- kind of is either in this -- development for a company which wants to me the social operating system off the map."

" You know I don't buy into that big of a deal to the perfectly honest I find that. Probably one programmer. Is seriously embarrassed nothing that important was leaked nobody really keeps critical private data on FaceBook FaceBook is for everybody to see I cannot understand why everybody's going crazy -- to resume. Pages of code. About -- you why clarity."

" Here's the thing today is just a few pages of -- or. There's a lot of private information your relationships your personal information. It's all out there so one needs to be very careful. And be very you know me you know people not to think twice before they're put there. Right information up on the road but how he rabbit -- relationship status when your putting SE but to me and not just relationships are that it's getting tired so achievement -- How are you related to somebody you know. I mean as a reporter I used to Lincoln relationships to find out you know who's leaving their job cuts and I think there's a lot of coverage can happen. Any -- I mean I think people should be cautious where they're putting me yeah."

" Let's let's not with a -- consumers coming to own up to what the putting up there as well I think you know my FaceBook as the business within the war I I think the have a large. Much more response to the standard to a lot of -- yeah. So what's next. Moving along Google shuts down it's paid downloads service so we'll look at this video service that people could sign up for a hit video content through it and then they acquired YouTube. And that download service has gone the other."

" Like the -- that's not obviously that -- to -- you Don and ordered won't work and they give you a two dollar you know gift certificate from group to check our. I think it's a bunch of baloney. And it's also the other thing is. You know you should hold who -- feet to the fire and that's when you can not to launch services that you can't afford to run. Really mean this is just it's not like some kind start up by running out of cash guys who go and you launch something you better have fallen -- I mean. I I won't want to do anything -- music service now who knows they might turn down again the point that is right and the other thing is this is also. The guys -- watch more Gerald. The sort of hard to inspect I think this is a very clear sign a whole new generation. Is growing up without you know they don't want to pay. For content and this kind of you know our pages are decisions. Might actually do -- people from paying."

" Punting that is true progressive -- how they respond in -- if they're consumers really don't care."

" My eight and number two -- line for this. He kissed everybody seems to be an ad network and -- not a single day goes by a video site is becoming a matinee crowd. You know another video site is becoming a FaceBook ad network right I'm talking of are -- a video leg and have you got happy dot com. What the hell happened what -- did people stop focusing on their core business."

" And -- advertising is the core business I mean everybody realizes nowhere else to make money from like you just point out a lot of people are willing to pay for services anymore so the subscription model. Is losing you know favorability in the Japan market."

" Right you live there heavy dot com's decision to become pretty united report for August I. The group of people are saying that you know -- don't know if it's gonna work it won't work how much time it's gonna take and you gonna depend on this site. Which is almost like -- semi naked men and to just get traffic I'm sorry I don't want to do business and people like Brett. And the fact of the matter is that if you can give -- and procure always gonna. You know skewed towards the bigger ones yeah like that is true -- Yahoo! Microsoft and that's the options right now. I don't know if I'm impressed he's I mean the accompanying video I forgot that what to have as our company doing -- they keep changing their business model every so I don't."

" What I've heard from -- early on -- L a seemed to be going for an advertising. Point in the market for OpenId financing is that as as independent as we think we are here in Silicon Valley. It just shows a Silicon Valley will ultimately be beholden to Madison avenue."

" Yeah that's right."

" So what's your number one -- for the number one final tip we gave -- home is broadband service providers fear of the video and video web. A videotape does your -- those web. Web video and this is a big development on the UK would've been where PC launch there I player yet. Which allows consumers to pull out. -- programming has been on the BBC network for the past seven days downloaded and you it whenever they want over the next thirty days straight and -- the eyes -- and UK are being -- and some pictures I think the -- doubles if they want to get the highest two dollars they want to get their own -- TV revenue dollars to see him."

" They had -- it's like whether it's Comcast or. Or anybody yes they are basically taking. Excuse me you're taking 45 dollars for Clark -- you know if there is electricity company in the utility. They used the money you pay them to generate electricity or violent Sunni and insanity. I mean these pages. I can understand that this is just insane."

" I'm chairs and in the UK. I have -- he's put the actual money into infrastructure development to actually support this type of of the web video content."

" The guys who are reaching the most artistically and car phone warehouse. The other companies which are writing the pipes which word you know deregulated KBP was the host it PD's the hosted collider. They need to put their own infrastructure in place an episcopalian I mean putting. Their own you know. A central offices and you know points of presence whether it's -- service. But he's got that -- just like if you want to charge people fifty pounds a month you've got to -- you know for the network back. Don't you know don't say that that consumers can get it manufactures -- Absolutely asinine and become peel and and income consumer behavior I have ever see and I think he's guys they should just be penalized for just even thinking."

" Well let's see what the BCS -- there's these -- all right we'll be right back with our -- and -- more."

" Welcome back and today our guest is rob Glaser CEO of RealNetworks who won't had a chance to catch up with recently."

" Right choice I've gone are the studio you know vengeance off. Dropping the I mean conference in San Francisco. We talked about the future of mobile music future of music. -- iPhone what do you -- to barter and a whole bunch of other things it's it's it is he's an interesting guy because he can predict. A lot of future trends so it was it was interest introduced she you know how he's thinking -- things going."

" Let's say is we'll take a look at with your interview probably there CEO RealNetworks and business cycles. I imagine you must be. Quite frustrating for you to kind of you know. Be the first guy to the party and still have -- yes do you get under you -- that is iTunes are you to bookmark Leonard and I mean. You guys are offering you know -- background and and now YouTube comes in and it's kinda -- acquired from one point six billion timid and iTunes I mean what is it that. In your mind as a company. If you knew you might not have done are you need to do better. To kind of care capitalize on your party entry into real smart look look at whether you through example for instance because I think that's a great example. YouTube. It was a very -- concrete -- with those guys did was they created a service. That was what eight believes whose image of being legal person questionable. Were they said they they followed there's aluminum copper and -- followed the graft case as close as they can and they said look. Broadcast yourself we don't you steal. If we -- take no notice will take -- down and there was a lot of content that are put up on that site. That."

" Was questionable and had questionable Indian heritage and they sort of figured look. We're gonna we're gonna follow the law as we know it which involves. Do servicing takedown notices we're gonna hope we don't get sued and we're going to try to negotiate -- way out of this. And at the time they were sold through to Google there were half a dozen major media companies she asked about to see them into kingdom come. So they got a very good exit. Then they sold themselves to somebody who was very very big and can afford to take litigation risk. There's going to belief and those guys typically have been sued by a rock comment there's this big fight brewing over that. Not award a twenty minute I was going to play out if you're RealNetworks. And Europe a much bigger company then then then YouTube but a smaller company Google. And you study these laws very carefully you said look. We don't take we don't jump in businesses. Their -- with the -- legal outcome that's not a prudent thing to do. We focus on business is what we can deliver great value to consumers. We give consumers great experiences. Give media -- great experiences and have it be a 100% clear that it's legal. So the new real player that we came out with. Adds tons of value on top of sites like YouTube as well as any other UG seaside as well as many other major media company sites. We make it easy for consumers to. But by creating a very clever combination of our media player software or download manager and a set of browser plug ins and one in every package would make it easier than it's ever been before. When you find when you TV on a website. A little -- I think pop but pops up 43 or four seconds and then if you mouse over you get it persistent. That says you want to download this video you click on it downloads it and then once it downloaded it. You get in your library you can -- things with that you can send a link about it to friends you can tell a friend about it within the link on. You converted to a CD or her premium version the dvd and ministership by a couple months -- we can move into portable devices and of course into the TV is the next logical place for -- to -- or what."

" Detained for me regardless of the -- issues going on that things -- is from frustrating. You in my personal -- not you know the order cards they did the simplicity is no hard part of you know do you offerings and it remains. To engage -- you made a lot of progress are still remains very different challenge I'm I'm pretty happy and actually use it. Except -- I use that tremendous and I sometimes switch back to the iTunes and I'm just like saying why can't they make it simpler. -- so. -- Do you feel that has meaning shark coming from the company and how do you overcome that."

" Well it's I breakdown if it if you look at what what -- rhapsody they love the experience they you know as we had many many happy users. The main thing we've done to make it easier and easier is to integrate really tightly. With with with partner hardware products were -- with some -- We're done with -- this who we just shipped with our partner our I river with that with the rhapsody -- player do we do announced that TiVo. That we think is the best way to make it simple -- that really -- harbors are immigration and that's the your words say yeah. We are probably too slow to recognize. That the -- architecture. For connecting. Their portable devices to. Two PCs was was was was broken in and was crap. And it rather than just sort of assume the tactic worked out we created a whole technology stack. That we -- adapted to work on top of Microsoft -- platform to create a great integrated experience so. There were I would I would fault us has been wind being a pure software company. Has not allowed us to create the very intense supposed to do get a deal. We haven't worked as hard at building a bridge with the harbor community. Up until about eighteen months ago -- we needed to the last eighteen months I would I think there reviews if you see this onerous review that -- you review. The indicated I think that we are doing an exemplary job of creating American immigration. Which it -- technology talent but it's also a business partnership challenge because you have to work with partners and her deeply collaborative way. In -- retrieve those kind of results so so I I would give us. In terms of where we've worked all our software. QB plus and minus sometime today the new real player I think it's pretty darn close to make. We are give us a less than a B plus. Is win it's involved working with partner products. In the in the Brooklyn music space where the that there hardware didn't mean me. Isn't -- did as smoothly with that with that with the PC. And we didn't know who we we didn't deliver better products we just didn't solve that part of the problem until he -- months ago and since then I think we've really really up our game."

" These I believe you have an iPhone you look at their device from UC division lead to very attractive to a -- is that rare all and human services. Consumer applications and consumer devices have to go in that. Abstinent simplicity. That you integrated and you get thank -- Aaron is that fair. You want for you to go and you can restaurant industry needs to look that. I think the you know me you know that if if you had a non apple product with a browser crashes frequently as the iPhone does could be big articles about it. If you look at. How many steps it is to dial in number. That's a that's a pain in the neck. To to do with that product so I don't think it's a great phone I think it's a phenomenal multimedia. Portable multimedia device the exception of the fact that it's not our great network when you're using that spectrum when you do modified work. That's fine but it's but the that did the fact that there are there on on edge only and on and on. It's just keep PA and an honor EV DO that's that's a big minus Ford I think some of the usability. When you get outside of the call to some of the reliability. And of course the network's feed which even the COLT is a direct knowledge of the -- do they say what they continue to play an apple for that. But what was apple took a -- to put their but. You're gonna have made but it's it's an excellent product it's for it's a bit -- will be it will be the defining device product of 2007 no matter what. But it's a it's a it's a mixed bag. More than people say. And I think to the as -- the case that a complete other species said that. You're going to -- and free -- resilient man does that happen. And who is and a premium price had -- nor have the same price as your card and music. Being in the market with a trying to market aggressively approximately temperature and the -- would kinda like a Soviet store. We have -- story we did experiments because the music that put labels opener of their catalogs and in those in the late ninety's. And -- could -- like this. Nobody knows what label called -- article perhaps minimized so you get cold play you know you choose not on him I assume you -- do so it's. Consumers know bands -- and you know songs. But I don't know labels so in order to have a conference a musical offering you gotta have pretty much everything so. Germ free. Experiments this year. Commercial impact texture thing in terms of price points there's an industry debate going on right now EM IA. Has said album parity symbol -- And the reason to do is quite rational in my view that they are trying to switch. Demand from singles to -- demand because they messed up they followed the pied piper of of Cupertino down a path of commercially. Wrecking their business even further than others wrecked by creating -- long incentives for consumers to get out problems are real thing you know -- is going in. And you obviously do you know not every single pops and who is album worthy. But if you look at dark side of the moon. -- he. You know that sergeant pepper in his sixties when the music industry went from a sixty AA singles business without business it was because artist created albums. Right now in most cases those albums with -- start merchandise to such drew on the Internet. Using price could be way to do that on the other hand I think if the you got -- the same price for the arm free and on the area. He got the music. Forrest -- hard to argue anything forest. And then the video thing produce a ring video streaming. Kind of casual gaming in the grip of foreign media. What -- the next thing. Platoon we ship but. How do we shares some effect. Knowledge from the us and our viewers -- want to be first than we should probably figured out first and in every market. Beleaguered and thank you for taking the time in talking to -- senseless it's funny --"

" Business. -- that two questions about that in their view. First alone not that -- of expanding iPhone Aziz now has quite a smackdown and to wear my business forecast I want to know what's moving in the market I think what."

" He's he didn't address the question you know and I asked him. I think if you look at what the companies doing is they have adopted -- philosophy of taking music. Every -- that it's in your music devices in your -- reforms are on your computer. And they're pushing back. You know philosophy which is very different from. That closed philosophy of apple. -- X altered SpinRite doesn't care much for the iPhone right but I think what their strategy of taking music everywhere and abetting him bagging it. And different devices is actually a smart move how successful it would be remains to be seen and if it successfully nabbed him back and you know talk more -- And hopefully you know can you and I got -- a backhand movement was making me dizzy and enter. But it did exactly who -- feedback and other comments. Did you."

" Hey welcome back I'm home she's joyous and -- there with the creative feedback. You know last couple of it shows you how do lard if you write back and you know. Wait suggestion and solid feedback and some if you are actually paying attention you know like crunch time who was he. Former chairman of Apache software foundation. You don't need to let us know and this is in response to our -- on open source search and you know -- Yahoo! and who should be doing so this time we'll stand -- sect who really is a platinum sponsor of the Apache software foundation. Also -- supports up actually you seem very strongly. Duck hunting is one of the primary developers on whose team and the -- do some project argue that employed by Yahoo!. And Yahoo! has been doing a -- to ensure that -- and Yahoo! can contribution. That's good information. And you know if you have any other information like that piece you know I've actually -- that's -- We need me bring it to rest of the community."

" And is also some additional news breaking on this front the open source search I believe Yahoo! is this announcing that they're going to be a sunny and for the platinum sponsor for -- is well. So looks like all of that guys are jumping in behind you the source movement hopefully -- I hope units that we need more open source search and I'm. I'm all for it we're big fans. Facility. What next well we have another email coming in Chris writes in. I found last week's news item on web video going HT particularly funny because watching you guys on that tiny little flash player on Revision 3. How about -- falls in love your unique position like YouTube where you have the higher resin regionals and can change the video quality based in the player size and connection speed. -- good -- Chris we're going to be offering a full screen flash player by the end of this month and -- have -- after that and then you can see only me and full screen if that's really what you want to."

" Now I you don't want to see -- full screen but if you insist he can actually don't know. The HD portion of the show. But you know I do understand I would like is TV show and -- so I share your concerns and that's. And facts. That the yet one more you may and I don't know why I am leaving this summer for more than a mile or relative to the forums like. Hero I never liked you brought thank you. Are you figured Iraq. But -- who -- and issue an -- a big fan you lumpy lovable pardons. Debate that I lose twenty pounds from man made. Then you can not call me -- you can still -- is probably pilot who that's just fine you won't be lumpy."

" And please continue to write into us and send us your feedback you can get to us at. -- home at revision3.com. Or actually some comments on -- forms Florida revision3.com. To surf over to form sport and we'll keep and I pray over there. They don't look -- it's seen as again next week take care."

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